All reviews

Rating Breakdown

  • 5
    98% (1,342 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Aug. 4, 2024

A top service ! Within a few minutes my request was clarified by Hana. The app is clear and simple. Top !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

For the first time i used the chat because i could figure out how to check something in my code and Pamela helped me perfectly!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Super simple to set, especially for those of us that are not great with legal wording. Customer support has been fantastic. Hana really helped me out with what I needed and was very efficient and kind in doing so.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

I had an issue with the cookie banner occuring again and again even when clicking on "Accept" or "Deny". Luckily, I got help from Prakash regarding my issue. His reply was very fast. The issue has been forwarded to the technical team. Now, I just have to wait until the issue is really fixed. Thanks to Prakash for the nice communication. Thumbs up!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Support is very good and always here to help! Kevin helped me customizing the banner!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

We would like to thank you from the bottom of our hearts for your outstanding support! Especially Hana, your tireless patience and commitment guided us through the challenges we experienced at the Cookie Bar. Your ability to keep a cool head even in stressful moments and always find a solution, no matter what time of day, was simply impressive. Kevin, you also deserve our thanks for your support and teamwork. Together you managed to overcome the challenges. We really appreciate your hard work and dedication. Thank you for being part of the team! Best regards, AERA Clothing

Store

AERA

Using app

About 10 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

July 30, 2024

Schnelle und kompetente Hilfe im Chat. Die Mitarbeiterin "Hana" macht einen tollen Job :) Ich empfehle diese App und den Support mit 5/5 Sternen.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Thanks! Awesome support from Lydia

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Cookie DSGVO Konform is an excellent app for ensuring compliance with data privacy regulations. The app is user-friendly and effective. However, what truly sets it apart is the exceptional customer support. I had the pleasure of working with Hana, who was incredibly helpful and knowledgeable. She went above and beyond to assist me with my specific needs. Hana's expertise and patience are commendable. I wholeheartedly recommend this app and its outstanding support team!

Using app

About 2 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

July 29, 2024

Not that easy but Hana was of great help on implementing Goggle Consent process. Thanks a lot !

Store

Tao-K9

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

We had a fantastic experience with the Avada GDPR Cookie Consent app! The app is incredibly user-friendly and efficient in ensuring our site complies with GDPR regulations. I also want to give a special mention to Tiana from the Avada support team. She was very helpful, knowledgeable, and responsive. Tiana quickly resolved any issues we had and provided clear guidance on optimizing the app for our needs. Highly recommended!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2024

I m a beginner but looking good service

Using app

10 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 24, 2024

Great app and great support helped us get onboarded, with minimal fuss! Thank you.

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 24, 2024

Kevin, Thank you so much for your help!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

July 23, 2024

Hana did such a good job, she deserves all the best. my cookie consent now works perfect because of her!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Responsive and professional assistance. Many thanks to Audrey for her help and kindness !

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Tiana is good assistant

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Very helpful customer service. I had few questions during the setup and I got answers immediately! :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Just started using the app, I was looking for something clean and simple. The team was really helpful with customizing it to the way we wanted. I would recommend this app and company to other users.

Using app

About 2 hours

Total reviews

13

Average rating

4.9