Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.9
feedback
1,977
chart
#3,600
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
8%
-
Less than a month
22%
-
Less than a year
55%
-
More than a year
11%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Hana, Audrey, Sonny, and Abby. Customers appreciate the quick responses, helpful guidance, and professionalism exhibited by the support team. The app itself is described as easy to use, user-friendly, and effective for email marketing campaigns. Users highlight the intuitive interface, range of features for automation and segmentation, and the overall positive experience with the app. However, there is one negative review mentioning issues with email campaigns not sending and delays in resolving the problem, which impacted the user's experience with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 25, 2025
The Avada support team promptly responds to my inquiries and provides solutions. The product is currently in the trial phase.
Using app
--
Total reviews
1
Average rating
4.0
April 16, 2025
Absolutely fantastic service from Hana. Without her, I wouldn't have been able to set up the entire DNS entries. I would also give it 6 stars for the great service.
Using app
About 8 hours
Total reviews
1
Average rating
5.0
April 5, 2025
They are very fast in responding inside the live chat session with 24/7 support. Also helping in things that are complicated for me making my life easier. Literally cheap and don't need to purchase a plan to talk to there support team unlike other email services i installed. 5 stars all the way!!!!!!!!!!!!!!!!!!!!!!!
April 3, 2025
Easy to set up and nice, quick customer service help.
Store
My Store
Using app
36 minutes
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