Avada Email Marketing
Avada Email Marketing, Automation, SMS, Pop-up
Rating
4.8
feedback
914
chart
#11,609
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
32%
-
Less than a month
31%
-
Less than a year
25%
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More than a year
6%
Reviews Summary
The reviews for the Avada Email Marketing Shopify App are overwhelmingly positive, with customers praising the exceptional customer support provided by team members such as Alyssa, Audrey, Sonny, Hana, and Jasmine. Users appreciate the quick responses, professional assistance, and problem-solving skills demonstrated by the support team. The app itself is described as user-friendly, versatile, and effective in solving practical problems related to email marketing. Customers highlight the ease of use, the helpfulness of the support team, and the overall positive experience with the app.
Highlights
Review RSS Feed
All reviews
July 8, 2025
Regarding email marketing functionality, I believe Avada's product is slightly better than Klaviyo. Klaviyo has a very obvious trademark. It's very clear that this will cause customers to be unclear about what our brand is. The most important point is that for Shopify sellers, they will definitely encounter various problems, especially with complex software like this, and customer support functionality will be particularly important. First, Klaviyo does not have online support, meaning you have to send emails to customer support like in the last century, and then wait for ten hours or even longer. Even after waiting for a response from customer support, you'll find that their reply is completely useless. However, for Avada, they have 24-hour online support, and their response time is within 1 minute, anytime. They will proactively help you modify the code. Even if you are a free user, Avada's customer support treats all issues equally. This is something Klaviyo cannot match.
July 5, 2025
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