All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 16, 2024

nsuper reactive support helped me within mintues

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Abby was very helpful, responsive and provided a great service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Nice help! Hana

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I have never had such a kind and precise follow-up. Easy to use and I really recommend this app. Thank you.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I faced an issue, and Esther from customer support was super responsive and helped me fixed the issue within couple minutes

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

loved the app offers a lot for free and helps you grow your business. amazing! big thanks to tiana - tony

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

One of the best customer support agents I have dealt with. Very responsive, helpful, and polite. I strongly recommend it!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

I recommend the application; I had the pleasure of receiving assistance from Pamela, very kind and helpful. She helped me solve the problem with very quick turnaround times

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Sunny provided an awesome support, really like FAQ page feature!

Store

Mshop

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 11, 2024

Lydia was very helpful with my request

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

My first impression was really good, I faced a problem and one of their agents, Esther, solved the problem pretty fast.

Store

Rotomy

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Amazing FAQ and the best help i've ever got!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

the support chat is very fast and helpful and Abby help me alot

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Lovely experience, they helped me to get my FAQ working. 10/10 customer service

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

体验非常好,客服帮我解决了很大问题,响应速度非常快。

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

i'd like to thank Hana for her wonderful service !

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Avada customer service was amazing and helped me within a minute of sending a request. I worked with Sunny and Gideon - both are amazing! Highly recommend this app!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I had been struggling to integrate a FAQ theme onto my storefront, and despite my best efforts, I couldn't get it to work. Prakash from the help desk went above and beyond to assist me. Not only did he provide clear instructions, but he also took the initiative to collaborate with me through a link, fixing the issue personally. His expertise made the entire process seamless. I'm truly grateful for the outstanding support and exceptional service Prakash provided. Thank you!

Store

My Store

Using app

About 1 hour

5 / 5 Share

Jan. 3, 2024

Free app. Easy to setup. Looks great on website. what else would I need? Customer support? They are great at it too, especially Esther who was so quick with replies to help me setting it up.

Store

MIHA

Using app

1 day

Total reviews

2

Average rating

5.0