Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#12,153
All reviews
Rating Breakdown
Nov. 26, 2023
The Avada FAQ app is easy to use, and in case of any questions, their support team is spot on with great and timely guidance. Thank you Abby!
Nov. 26, 2023
Avada WhatsApp Chat, FAQ Page is a very easy to use and free app with a great features! The customer service support Ms. Emily provided a prompt support and guidance to me for setting up my store. Really appreciated and recommend this app!
Nov. 24, 2023
I had a problem with the app and Esther from customer service took care of it straight away. Everything went without any problems. I will continue to use the app. Thank you Esther
Jan. 8, 2024
I would like to express my sincere gratitude and satisfaction with the exceptionally prompt and effective assistance I received from Miss Liz. Faced with a complex issue that left me perplexed and uncomfortable, I decided to seek help and contacted Miss Liz. Her responsiveness was outstanding. From the moment I reached out to her, she exhibited a high level of professionalism and dedication. Miss Liz effortlessly grasped the nuances of my challenges and immediately set out to resolve the issue. Her knowledge and skills were evident as she quickly identified key points and provided clear and concise instructions for a solution. In addition to her expertise, Miss Liz impressed me with her friendliness and patience. Her open communication made the entire process easy and enjoyable. Thanks to her effort and enthusiasm, I successfully resolved my issues, restoring my confidence in handling similar matters in the future. I wholeheartedly recommend Miss Liz to anyone in need of fast, professional, and friendly assistance. Her commitment to customer service is truly exceptional, and I am proud to have had the opportunity to work with her. Thank you, Miss Liz!
Nov. 24, 2023
Their customer supporter is the state of the art, the best chat service I ever received for solving complex problem. Thanks Hana.
Nov. 23, 2023
Thanks to Emily for her kindness, she responded and found the answer to my problem. Great application
Nov. 22, 2023
Esther was so helpful and kind. She solved all my questions and a troubleshoot I was having on my end.
Nov. 21, 2023
I am using this wonderful feature from Avada for my website. This is an amazing app one can use in Shopify to guide their customers. This is really helpful and easy to use. Plus their tech help is superb and quick. Tracy is amazing in helping you out for tech related troubleshooting.
Nov. 21, 2023
Atención impecable Una herramienta muy efectiva para ofrecer una atención al cliente a los clientes en nuestra tienda online
Nov. 21, 2023
love this app ,its free works great and there support is is way tooo quick thanks esther and emily for your help
Nov. 21, 2023
the custom service Audrey is so so nice, and helpful, spend lot of time to solve my probelm, so thanks
Nov. 20, 2023
Je débute avec eux mais le service client (Jasmine) est très réactif et même force de proposition.
Nov. 18, 2023
I recently had the pleasure of working with Liz to set up an app on my website, and I couldn't be more impressed with the level of service and expertise she provided. From start to finish, Liz demonstrated a deep understanding of the app integration process and guided me through each step with patience and clarity.
Nov. 18, 2023
Great Great App for Shopify Store.. I would give more stars if available. The app is straight forward, super easy to use and very very helpful CS chat, paricularly Jasmine who helped me build my web a lot...Thanks guys... Keep up the great job
Nov. 17, 2023
Avada app is must-have tool for you online store, if you want FAQ or support to your customers. Lydia and William help me with cunstruction of my support to my online store... thanks!
Nov. 15, 2023
Muito bom o APP, tive um probleminha, mas foi questão de 1m e já tinham resolvido, vou ver outros produtos do AVADA!
Nov. 14, 2023
非常感谢软件团队的帮忙,我这边因为有一些页面订制需求,需要做一个独立的问答页面,可能因为模板的原因实现不了,团队花了一个下午很耐心地帮我完成了。过程也很有礼貌,现在网页的效果很好,详细的问题与答案内容,对我们的顾客非常重要。谢谢
Nov. 14, 2023
Merci beaucoup Esther pour votre excellent soutiens, pour votre rapidité et votre gentillesse ! Un réel plaisir d'avoir un support client d'une aussi bonne qualité ! Merci encore !