All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 26, 2023

The Avada FAQ app is easy to use, and in case of any questions, their support team is spot on with great and timely guidance. Thank you Abby!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

Avada WhatsApp Chat, FAQ Page is a very easy to use and free app with a great features! The customer service support Ms. Emily provided a prompt support and guidance to me for setting up my store. Really appreciated and recommend this app!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I had a problem with the app and Esther from customer service took care of it straight away. Everything went without any problems. I will continue to use the app. Thank you Esther

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

I would like to express my sincere gratitude and satisfaction with the exceptionally prompt and effective assistance I received from Miss Liz. Faced with a complex issue that left me perplexed and uncomfortable, I decided to seek help and contacted Miss Liz. Her responsiveness was outstanding. From the moment I reached out to her, she exhibited a high level of professionalism and dedication. Miss Liz effortlessly grasped the nuances of my challenges and immediately set out to resolve the issue. Her knowledge and skills were evident as she quickly identified key points and provided clear and concise instructions for a solution. In addition to her expertise, Miss Liz impressed me with her friendliness and patience. Her open communication made the entire process easy and enjoyable. Thanks to her effort and enthusiasm, I successfully resolved my issues, restoring my confidence in handling similar matters in the future. I wholeheartedly recommend Miss Liz to anyone in need of fast, professional, and friendly assistance. Her commitment to customer service is truly exceptional, and I am proud to have had the opportunity to work with her. Thank you, Miss Liz!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Their customer supporter is the state of the art, the best chat service I ever received for solving complex problem. Thanks Hana.

Store

PRO

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Thanks to Emily for her kindness, she responded and found the answer to my problem. Great application

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Esther was so helpful and kind. She solved all my questions and a troubleshoot I was having on my end.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Simple and quick setup

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

I am using this wonderful feature from Avada for my website. This is an amazing app one can use in Shopify to guide their customers. This is really helpful and easy to use. Plus their tech help is superb and quick. Tracy is amazing in helping you out for tech related troubleshooting.

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Atención impecable Una herramienta muy efectiva para ofrecer una atención al cliente a los clientes en nuestra tienda online

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

love this app ,its free works great and there support is is way tooo quick thanks esther and emily for your help

Store

Gourbo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

the custom service Audrey is so so nice, and helpful, spend lot of time to solve my probelm, so thanks

Store

Zmaagg

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Je débute avec eux mais le service client (Jasmine) est très réactif et même force de proposition.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

I recently had the pleasure of working with Liz to set up an app on my website, and I couldn't be more impressed with the level of service and expertise she provided. From start to finish, Liz demonstrated a deep understanding of the app integration process and guided me through each step with patience and clarity.

Store

CF Luxe

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2023

Great Great App for Shopify Store.. I would give more stars if available. The app is straight forward, super easy to use and very very helpful CS chat, paricularly Jasmine who helped me build my web a lot...Thanks guys... Keep up the great job

Store

LYV

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

If there's a problem, they're super responsive. Thank à Hana

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Avada app is must-have tool for you online store, if you want FAQ or support to your customers. Lydia and William help me with cunstruction of my support to my online store... thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Muito bom o APP, tive um probleminha, mas foi questão de 1m e já tinham resolvido, vou ver outros produtos do AVADA!

Using app

1 day

Total reviews

10

Average rating

4.8

5 / 5 Share

Nov. 14, 2023

非常感谢软件团队的帮忙,我这边因为有一些页面订制需求,需要做一个独立的问答页面,可能因为模板的原因实现不了,团队花了一个下午很耐心地帮我完成了。过程也很有礼貌,现在网页的效果很好,详细的问题与答案内容,对我们的顾客非常重要。谢谢

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Merci beaucoup Esther pour votre excellent soutiens, pour votre rapidité et votre gentillesse ! Un réel plaisir d'avoir un support client d'une aussi bonne qualité ! Merci encore !

Using app

About 9 hours

Total reviews

3

Average rating

5.0