Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#13,706
All reviews
Rating Breakdown
Aug. 10, 2023
Really good app!! The functionality is great and the app embedded to my site with ease. I particularly like having the ability to add categories to the FAQ's as part of the websites intent is to be informative about Internet of Things devices, as well as sell them. The staff at Avada have been fantastic, very quick to respond and great customer service. I really can't rate this app enough, it's most definitely improved my customer experience!
Aug. 9, 2023
Great App, very easy to use. Had some trouble activating unlimited FAQ's, I contacted support for this. Juliana answered and solved it within seconds.
Aug. 7, 2023
Great App with lots of features. Really easy to use and customer service is also excellent! Esther responded immediately and was very helpful.
Aug. 7, 2023
In aller Kürze - erstens macht das Programm genau was es soll !!! und nun das wichtigste - der Support ist schnell und kompetent - egal im welchen Bereich wurde mir schnell und kompetent geholfen. Es waren einige Supportmitarbeiter - der aktuellste ist Sunny - danke Sunny. ABER jeder einzelne mit dem ich Kontakt hatte, hat mir schnell und lösungsorientiert geholfen. Anmerken möchte ich auch, dass es sich nicht um einen antwortenden Computer, sondern um echte Menschen handelt, und das ist einfach nur super.
Aug. 4, 2023
Great app with good options for a free App and excellent support. Many thanks to William and Jasmin!
Aug. 3, 2023
The app is free and comes with easy customization options. Lydia from the staff had been a great help so far in helping me with the advanced customization. Great job, guys!
July 31, 2023
Lydia was fabulous! great app and great support. Thank you so much for helping me out!!! Your solutions and patience is appreciated.
July 29, 2023
The process was very convenient to set up, and I received highly professional assistance from customer service. Thank you, AVADA, for providing such an excellent free application. It's fantastic!
July 28, 2023
Best support ever (thank you so much sunny!!!) and the App offers everything you want on your website. I would recommend this app to all my fellow webshop owners.
July 28, 2023
Excelente la atención al cliente. Hana es quien ha chateado conmigo y me solucionó el problema que yo tuve al actualizar el tema de Shopify. 10 puntos ella!!
July 27, 2023
He responded to all inquiries so kindly that the problem was resolved quickly. Thank you. good to use!
July 27, 2023
The free version offers many features and they have a great and very quick customer support! Thank you Esther!
July 27, 2023
The app user friendly, and very helpful for my business. Customer service is very efficiency, Abby is very helpful for, love it! Worth a try!
July 26, 2023
amazing customer service, good faq page, friendly people, and app........................................
July 26, 2023
Der Support reagiert sehr schnell und ist zuvorkommend, nett. Jasmine hat mein Wunsch umgehend erledigt und ich konnte danach gleich weiter arbeiten.... Kann ich nur empfehlen... tolle APP mit tollen Features....absoluter Mehrwert für jeden Shop!
July 26, 2023
Fast, efficient, and friendly support team. Lydia and Anivia helped me fix a few translation issues that required technical assistance. A great product is not only defined by its features but also by the effectiveness of its support.
July 25, 2023
Very cool and easy to use. I like it, that its free. Thank you so much :) The support was also pretty smart and helpful.
July 24, 2023
Jasmine was very helpful, thoughtful, proactive and keen. Thankyou Jasmine.
July 22, 2023
After the installation we had some questions. Lydia from support helped us with all the settings. That was very quick and uncomplicated. Very good service! The app is easy to use and offers many options for building a good FAQ page. We will certainly activate the widget at a later date!
Using app
About 1 hour
Total reviews
1
Average rating
5.0
July 22, 2023
This app has been a total game changer! The features are so helpful for staying organized and reaching my goals. But what really sets it apart is the amazing customer service. Any time I've had an issue or question, the support team has been incredibly responsive and resolved things right away. Between the useful features and stellar service, this app is absolutely worth downloading!