All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

July 26, 2023

Fast, efficient, and friendly support team. Lydia and Anivia helped me fix a few translation issues that required technical assistance. A great product is not only defined by its features but also by the effectiveness of its support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Very cool and easy to use. I like it, that its free. Thank you so much :) The support was also pretty smart and helpful.

Store

DUFDD

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Jasmine was very helpful, thoughtful, proactive and keen. Thankyou Jasmine.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2023

After the installation we had some questions. Lydia from support helped us with all the settings. That was very quick and uncomplicated. Very good service! The app is easy to use and offers many options for building a good FAQ page. We will certainly activate the widget at a later date!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2023

This app has been a total game changer! The features are so helpful for staying organized and reaching my goals. But what really sets it apart is the amazing customer service. Any time I've had an issue or question, the support team has been incredibly responsive and resolved things right away. Between the useful features and stellar service, this app is absolutely worth downloading!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 22, 2023

Best Support, always on time when I need them, Every problem fixed within few minutes. Good app for your store!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2023

Thank you Esther for quick help and response :))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

This is a premium app and it is completely FREE! Love the FAQ page and the chat icon. The staff is very friendly and helpful. Thanks a lot to Esther, Gideon and Liz for all the help with customizations.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2023

I had some questions about setting up the app and Liz helped me out really fast. Super fast response time and very kind employees. Great app, can recommend!

Store

Lucisia

Using app

42 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

July 20, 2023

even though I haven't finished setting it up entirely yet. So far, my experience has been great! The app is user-friendly and intuitive, making it easy to navigate. I did have a question during the setup process, and Lydia from customer support was incredibly helpful and prompt in assisting me. I appreciate the excellent service and can't wait to explore all the features this app has to offer. I highly recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

veramente fantastici e super disponibili! Abby che mi ha seguito è stata super gentile! e ha risolto tutti i miei problemi! Super consigliata!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2023

hanna helped get me set up and unlocked features to use. the app is clean and sleek, looking forward to using it

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

It is a very good application so far, customer service is very good and they have been very helpful. Of course there are aspects that need to be improved.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

Hana was quick and responsive. She gave me the answer I needed and it was a quick resolution for me. Thanks a bunch Hana!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

Helpcenter und FAQ-Seite lassen sich einfach einrichten und funktionieren einwandfrei. Der Support ist freundlich und hilfsbereit, danke an Esther vom Support-Team.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2023

Super responsive, easy to learn. For a professional FAQ I recommend it, I use it on my site and it's really clean. Very easy to add categories with relevant questions

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2023

Thanks to the customer service staff named "Lydia" for helping me. I feel that this software is very good and has fulfilled my basic requirements. I have a small suggestion, I hope this team can develop a real-time chat function, I think I will support this application in the first place.

Store

sexyhey

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

Thank you Esther for helping me with an issue I had regarding the FAQ page. Great service and the app is easy to use. The FAQ is very easy to create. I recommend this app

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Esther was very quick in resolving my concerns. Thank you so much. The service was very good! Definitely 5 stars!

Store

CEA Business Consult

Using app

About 18 hours

5 / 5 Share

July 10, 2023

Great fast and quick to get what's needed sorted out hand Esther assist me with what was need great to have such speed and assistance readily available

Store

ZwigsLifestyle

Using app

15 minutes