All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2023

I have been trying for a long time but I was not able to add FAQ page to my website. Then I thought of taking care help from the customer. And she (Esther) came to assist me and solved my problem in a very simple way. So I thank him for helping me.

Store

Ramain

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 7, 2023

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

very good, very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

great customer service! anthea was really helpful.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Hana and Abby are both very responsive, supportive ! The app is easy to use and helpful to my website.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

quick and amazing support from hana !

Store

My Store

Using app

About 1 hour

5 / 5 Share

Nov. 2, 2023

The most seamless app ever! Great Helpdesk, very costumer oriented and easy to use! Jasmine was the best with me :) I recommend 100000%

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

I give Emily a 5 star review she was wonderful, very helpful. She walked me through the whole process made sure I understood everything. She was a Joy to talk to. She was so kind and sweet. Thank you Emily very much.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 1, 2023

Managed to fix issue quickly

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

very good

Store

Kaymira

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

The support was excellent and I received precise instructions and support in CHAT. Esther helped me with a very good operation.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

10/10 the best customer support I have had recently! Anthea and Toby from the team fulfilled my request with little to no time wasted, it was fast!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Store

Kiddo

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 30, 2023

Helpful and good use, Lydia is very enthusiastic and patiently answered my questions and effectively solved the problems I encountered.

Store

AIRGUGU

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

Thanks to Emily from Avada who helped me to set up this piece of software. I can't wait to give it a go on my website.

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

Very helpfull, quick reply even on sunday! Lovely faq page. Thanks

Store

Apnoia

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

It's a great app, I can't live without it anymore, a big thank you to Emily who was a great help

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 29, 2023

Esther was really good helping me solve an issue!

Using app

1 day

Total reviews

1

Average rating

5.0