Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#12,153
All reviews
Rating Breakdown
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Oct. 25, 2023
Dear Liz, I wanted to take a moment to express my sincere gratitude for the exceptional effort you put into resolving the issue I was facing. Your dedication and commitment went above and beyond my expectations, and for that, I am truly thankful. Your diligence and expertise not only helped rectify the problem swiftly but also ensured minimal disruption to my work. I truly appreciate the extra time and effort you invested in understanding the issue thoroughly and coming up with an effective solution. Your problem-solving skills are truly commendable. Furthermore, your exceptional communication skills made it easy for me to navigate through the process and stay updated on the progress. Your patience and willingness to address all of my concerns and queries are truly valued. Once again, thank you for going the extra mile in rectifying the issue. Your professionalism and dedication have left a lasting impression, and I am grateful that I had the pleasure of working with such a dependable person like you today. Thank you, Liz, for your incredible assistance. Sincerely, Wajma Nasri - bybaano
Oct. 24, 2023
Tried a few apps for setting up contact/chat/faqs support bubble. Avadas app matched all our requirements. Love the features & customizability. Wanted to use a square icon instead of the default round icon. Contacted the built-in chat support, Esther and Will were very accommodating and made the changes for us under 5mins. A premium experience for a free plugin!
Oct. 23, 2023
I’m loving the experience with this app, it is easy to set up and the templates help me with some ideas to improve the text I had prepared. The app customer support is amazing, they answered quickly, Emily was so helpful and kind, she answered my questions and got some settings done in less than 5 minutes. Thanks Avada.
Oct. 23, 2023
great app to provide customers with support and amazing support team from avada
Oct. 22, 2023
They helped me quickly and well. 'problem' was quickly resolved. Special thanks to Hana and Gideon.
Oct. 21, 2023
Beautiful and simple FAQ page feature for free, unlimited features including color branding, text fonts, no ugly non-removable icons like in other apps. And support was really welcoming and helpful, one of the support members-Jasmine was wonderful and nice, quickly verified my account and gave more features to use in this app. Thanks!
Oct. 20, 2023
Great application! The support team is incredibly helpful and I highly recommend using this app.
Oct. 20, 2023
Oct. 19, 2023
User-friendly interface and easy installation. I had an issue while adding questions to my FAQ page, but Lydia from customer support was like thunder fast to sort it out for me. I highly recommend this app.
Oct. 17, 2023
I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Abby. From the moment I reached out for assistance, Abby exhibited an exceptional level of professionalism, cooperation, and expertise. Abby’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction. Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Abby’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential. I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Abby’s expertise. Thank you, Abby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.
Oct. 16, 2023
Great service concept. Hanna solved all my problems very quickly and friendly. I thank him very much.
Oct. 16, 2023
I am incredibly impressed with the Avada app! It has proven to be exceptionally user-friendly, making it a breeze to navigate and utilize. Whenever I encountered a few questions along the way, the customer support I received from Esther was nothing short of amazing. Her assistance was prompt, clear, and incredibly helpful, ensuring that my experience with Avada was seamless and stress-free. Thank you, Avada, for not only providing a fantastic app but also for having a top-notch customer support team that truly cares about its users' experience. I highly recommend Avada to anyone seeking a user-friendly and well-supported app!