All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2023

Lydia helped me, excellent service and good treatment.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Jasmine was super helpful and quick. I also love AVADA's interface. Keep up the great work. Keep sending LOVE Jasmine!

Using app

31 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

jasmine and toby were really helpfull and solved my problems in no time

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Thanks a lot from Emily and your team.The button is great is shown in the homepage and the they answer immediately.

Using app

19 minutes

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 10, 2023

I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana. Thank you once again for your help, and please know that your kindness will not be forgotten.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

This app has been really helpful! Initially, I had some setup issues with faq page, but their support team was quick to assist, and now my website has a great dynamic FAQ page. Highly recommend for a smooth user experience

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

I recently installed the Avada FAQS app for my website. The customer service provided by Abby and Esther was exceptional. They assisted me multiple times with the app set up while I was updating my FAQs pages. Abby and Esther's prompt and reliable support made the entire process much smoother. I highly recommend this app to anyone.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

all work good,and the customer service reply fast and in time too,recommend

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

App works well and great customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

I can't express how pleased I am with the FAQ app I recently integrated into my online store, and the exceptional customer service I received from Esther. The combination of a fantastic product and top-notch support truly sets this app apart. First and foremost, the FAQ app itself is a game-changer. It seamlessly integrates with my store theme, enhancing its aesthetics and functionality. The app's user-friendly interface allowed me to create and customize my FAQ section effortlessly. It provided me with a wide range of styling options to ensure that the FAQs blend seamlessly with the overall design of my website. The ability to categorize and organize my FAQs made it incredibly easy for my customers to find the information they were looking for. It's safe to say that this app has significantly improved the user experience on my website. However, what truly sets this app apart is the exceptional customer service provided by Esther. From the moment I reached out for assistance, she was prompt, professional, and incredibly helpful. Esther went above and beyond to ensure that my questions were answered and that I had all the support I needed to make the most of the app. Her knowledge and expertise were evident, and she guided me through the setup process step by step, making it a breeze. It's rare to encounter such dedicated and knowledgeable customer support these days, and Esther truly exceeded my expectations. In summary, I highly recommend this FAQ app to anyone looking to enhance their online store with a well-structured and aesthetically pleasing FAQ section. Not only is the product outstanding, but the exceptional customer service provided by Esther makes it a must-have for any e-commerce business. My website looks better than ever, and I owe it all to this fantastic app and the wonderful support team behind it. Thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

cool

Store

LaBerta

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

This app did exactly what I wanted, and the support, especially from Hana, was extremely fast and professional

Using app

About 6 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 8, 2023

So far, a smooth experience. Esther was very quick in assisting me with my concern.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

The support is absolutely great! Hanna helped me out to set up the app. She was very responsive and solved all my issues. Definetely reccomend it.

Store

Tapure

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Awesome app! And really helpful. Thanks Jasmine and Anivia, our developer,

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Muy contenta con el servicio que me ha dado Esther, me ha solucionado el problema que tenia y dudas sobre la aplicación.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great app, I had a small problem of my page not displaying and I contacted the support. Esther was very helpful as it took less than five minutes from me contacting her to resolving my issue.

Store

Pochni

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

All of the Avada apps are top notch. But that is not the only thing that makes them great. Their 24/7 online support is very responsive and helpful. Top notch apps. Top notch people. I highly suggest you install all of the applications they offer.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Ante varias personalizaciones y modificaciones, el trato ha sido perfecto y la predisposicion total, me ha atendido esther, muy agradable y resolutiva, le pedi cambiar ubicacion parcial del widget y todo genial

Using app

4 months

Total reviews

5

Average rating

5.0