All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

June 10, 2023

Easy app that provides a good FAQ page for customers. Customer service is on point. Emily assisted me in a quick a professional manner.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

The costumer support is just really good and fast. Espaciallt Jasmine from the team was very helpfull. Cheers

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2023

Was Really Helpful, i would like to recommend to other store owners who does not know how to go about designing their store.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

June 6, 2023

I'm new to this App, and so far I've found it great! Abby was very formal and quick to help me! Thanks!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2023

A great apps for my website! Miss Abby is very helpful & patient in assisting us! Really grateful for her help :D

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Really good experience, so helpful! Support with Jasmine is so efficient and quick. Thanks a lot! :)

Store

RAIA

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2023

Im verry happy with the support experience! Hana responded very quick and helped me a lot! I would definitely recommend this app.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2023

Un'app essenziale ed utile per ogni sito e commerce. Grafica ottima e intuitiva, grande assistenza in particolare Jasmine.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

nice support, helped me a lot. was very friendly and very possitive. replys to my messeges very quickly and done a great job, Tony's doing his job really well

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

I've been really well helped by Jasmine. very quick response and she adjusted everything I asked. I recommend this AP to everyone :D

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2023

Best chat app in shopify app store, the part is this is free app and chat support team is just awasome!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

I can't recommend the Avada plugin highly enough. The app itself is powerful and versatile, but what really stood out was the customer service. Esther, in particular, was a tremendous help when I was just starting out. She was warm, enthusiastic, and went out of her way to assist me, unlocking all the icons and providing invaluable guidance on how to get the most out of the app. Her assistance has truly made my experience with Avada a pleasure. I'm grateful for her support and for the excellent functionality of the Avada plugin. I will definitely recommend it to others. Thanks, Avada, and special thanks to Esther!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

Quick reply, and as soon as I ask the problem was solved. Great communication skills with simplicity and respect. Thanks Jasmine.

Using app

18 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Very helpful, very fast, always here to help. Amazing support team. I had many problems and they instantly fixed all of my issues.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Very quick response time. Very attentive without long lags between our conversation. The issue was resolved in just a few minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

I asked for unlimited FAQ questions and @hanna helps me very fast, thank you for this useful and great app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2023

Thanks for the help, Sunny. Excellent customer service which can actually solve your problem. Very fast response, too. Will recommend this app.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2023

These services are not only completely free, but they are also amazing and come with the most gorgeous support you could ever imagine. I found it very useful and great. Thanks to Liz

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

I just wanted to drop a quick note to say thank you for your assistance on Shopify. Your help was greatly appreciated!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

Muy buena aplicación, completa y con preguntas ilimitadas. El soporte atento, muy amable y muy rápido.

Store

Rulls

Using app

3 months

Total reviews

3

Average rating

5.0