All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Sept. 25, 2023

App does exactly what I needed it for. And the support is great too. Esther helped me solve all my queries very patiently and made sure that everything works. Really appreciate her work and support! Highly recommended app.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Good app, work smoothly with required features. the support is very fast and good, Emily was very helpful, Thank you.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Very prompt customer service, Lydia nicely and professionally answered all my questions. This App is easy to use. highly recommend.

Using app

About 5 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

This is an amazing app, and moreover, the support is excellent. I am already using a few of the Avada apps and they all are nice. Above all their amazing customer service makes their apps an excellent option.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

What a nice app to easily create help pages for free! I was having trouble getting the help page, but Esther helped me right away. They were very kind and speedy. Thank you. This is a very good app.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

hana assistant was great just like a friend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

I was using a paid FAQ app before I found Avada. The old app was quite hard to use and we need to pay for the subscription fee. Avada, on the other hand, provides amazing features and customer service, they staff have helped me multiple times regarding app setup, can't recommend more! Liz is amazing!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

The best support I have had in the last 10 years . Lydia and tech guy Gideon immediately helped me to fix my FAQ page. Serious I wish all support team from other organization would work like them. Gold medal.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

La app es justo lo que buscaba. De fácil instalación y configuración. Además respondieron mis preguntas de forma muy rápida y resolvieron mis dudas. Gracias al equipo de soporte. He utilizado 2 aplicaciones de Avada y estoy muy contento con ellas.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

So far I'm very impressed with this app. And it's free too. The support is VERY fast and very good. Thank you Jasmine & Emily for your quick help. I haven't been using this app for that long so I can't say anything about the speed and how it affects the store, but I will see that later. So far, so good!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Great app and service

Store

theoboe

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Great exchange with Hana, very responsive and competent.

Store

SYPURE

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

good apps need good support, abby did a great job to support me

Using app

14 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Thanks to Hana from the Avada team my problem was solved in a eye blink!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Au top! Sunny était à l'écoute et ultra rapide pour prendre en main un problème sur l'affichage de la FAQ sur le site. Le problème que je n'arrivais pas à résoudre depuis plusieurs jours n'a mit que 10 minutes à disparaitre! La simplicité de l'app et le SAV sont au top !

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 18, 2023

Hana was very nice and helpful with my situation. The app works really good with what we needed - definitely an asset.

Store

Chillbo

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Great app. Easy to install and the customer support is really quick and helpful!

Using app

About 9 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Great app! Although some of the functions are still "rigid" and less flexible in terms of design it works great and makes your life easier in terms of FAQ management. Additionaly, Hana was a fantastic help with a very fast and clear support.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

had little problem when creating my FAQ page, Sunny solved it for me in 5 minutes. Thank you so much and highly recommended!

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Geweldige app en uitstekend geholpen door Esther van de klantenservice!

Using app

3 months

Total reviews

1

Average rating

5.0