All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Feb. 29, 2024

Esther was amazing. She helped me with every question I had and edited the necessary code to make my app work! I recommend 100%

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Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Amazing experience received by Tiana and customer service is top notch. Resolved all issues within minutes

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Réponse rapide à un bug apparent grâce à l'aide de Tiana. Je viens de la télécharger. Pour l'instant, l'outil semble correspondre à mes attentes.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

I want to express my sincere gratitude to Tiana for her invaluable assistance with my problems. Her kindness and helpfulness have truly made a difference in resolving my concerns. I am incredibly thankful for her patience and dedication in guiding me through the challenges I faced. Tiana's support has been instrumental, and I am deeply appreciative of her efforts. I am hopeful that in the future, if I encounter any difficulties here, I will have the privilege of receiving your assistance once again. Your expertise and willingness to help others have made a significant impact, and I am truly grateful to have crossed paths with someone as supportive as you. Thank you, Tiana, for your unwavering support and kindness.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

pamela

Store

YUNZEE

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Pamela was awesome to speak to and resolve all my queries and issues within minutes. Definitely recommend this app to all.

Using app

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Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

REALLY , EASY TO UNDERSTAND , ALSO THE SUPPORT TEAM IS ALWAYS AVAILABLE, WHICH IS A REAL RELIEF.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Flawless experience, had couple minor bugs but Esther support agent was amazing and fixed it literally within seconds. Would recommend to everyone, best faq and helpdesk app.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Gran aplicación para profesionalizar tu tienda. Hana me ha solventado todo de forma muy rápida y efectiva. Sin duda muy contento con el servicio de atención al cliente.

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

If you’re contemplating on an app to use for your FAQ Page, just save yourself the time and download Avada! This app has been so convenient to use and set up compared to the other apps that I’ve installed for my store. The fact that it’s free is just a bonus. Their customer support is prompt and efficient, Hana and Maison were very helpful in assisting me with the few questions I did have while setting up my FAQ Page. I don’t see myself using any other App for my FAQ page for the foreseeable future!

Store

My Store

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5 / 5 Share

Feb. 23, 2024

Support team is very nice & helpful my experience of support is very good with them. One of the best Shopify app in free pricing no one can compete them for FAQs

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Tiana, your customer service truly exceeded my expectations! I was impressed by the quick response times, your professionalism, and the genuine effort to address my concerns. The personalized assistance I received made me feel valued and well taken care of. Thank you for the exceptional service - you've won me over as a loyal customer!

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Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 22, 2024

Staff gentile, sopra tutto Pamela, che mi ha aiutato a siatemare l'appilcazione che funziona molto bene ma un pò complessa.

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Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 22, 2024

Great Experience.

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

The support helped me very quickly)

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

I was having some minor trouble with my FAQ page fitting in mobile view, I contacted Esther to inform her of the issue, and she was on top of it! Her and Toby fixed this issue in about 3-4 hours, ensuring my website looked the best for my customers. I've paid for apps like this before and didn't receive this kind of support. Thanks again Esther and Toby! If your thinking about adding Avada to your store, don't hesitate to hit the download button, you won't regret it.

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Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 20, 2024

Using app

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Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 19, 2024

Nice app, the chat support is on point

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

OTTIMA APP E OTTIMO SERVIZIO CLIENTI MI HA SEGUITO Esther veramente unica, precisa e veloce top top

Using app

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Total reviews

5

Average rating

3.4