All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 12, 2023

De momento me esta resultando facil su uso. Aun no la he activado, pero el servicio de asistencia es muy bueno y rapido.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

March 3, 2023

Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.

Store

SoftGun

Using app

About 2 hours

Total reviews

7

Average rating

4.9

4 / 5 Share

Feb. 11, 2023

Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor. Great support from Emily! Thanks for your help!!

Using app

4 months

Total reviews

16

Average rating

4.4

4 / 5 Share

Nov. 21, 2022

This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.

Using app

3 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 6, 2022

Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions

Store

UpWakes

Using app

29 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day! AVADA Support Team

4 / 5 Share

Nov. 6, 2022

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day! Sincerely, AVADA Support Team

4 / 5 Share

Nov. 5, 2022

I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Best, AVADA Support Team

4 / 5 Share

Sept. 29, 2022

Esta muy bien la sección de preguntas frecuentes. El widget del chat, no tiene mucha customización, por lo que ese no lo estoy utilizando

Using app

About 2 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Sept. 1, 2022

So far so good. We needed an effective FAQ page and this App seems to provide what we are looking for.

Using app

About 1 hour

Total reviews

4

Average rating

4.8