Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#12,153
All reviews
Rating Breakdown
Sept. 6, 2023
App utilissima per la pagina delle domande frequenti, per poter tracciare la spedizione e la possibilità di offrire vari modi di comunicare con il servizio clienti. Il tutto è accessibile dai clienti tramite una piccola icona sempre presente sul sito, quindi rende più semplice l'assistenza ai clienti in caso di domande o assistenza. Ho avuto necessità di contattare il supporto per alcune configurazioni e sono stati eccezionali, in pochissimi minuti hanno risolto tutto. Un ringraziamento particolare ad Abby per la sua gentilezza e professionalità.
Sept. 5, 2023
Thank you for the app and the great support especially from Emily and Tony. Always ready to help.
Sept. 2, 2023
i loved avada all services, and this one great for buyer contact option, customer support superb, instant response by "Hana", she understand my issue and resolved quickly. thanks hana love your work.
Sept. 1, 2023
Amazing app and even better chat support! Liz helped me sort out a problem with displaying my FAQ page and resolved it in a few mins!
Aug. 31, 2023
So far my experience with Avada has been really great. I haven't had a lot of time to see it in real world action, but I've got a good amount of confidence that things will go smoothly. And if they don't right out of the box the Avada customer service has been amazing. Once I've got some time to establish common questions and concerns from my customers I am really excited to build out the app even further.
Aug. 31, 2023
This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!
Aug. 31, 2023
Avada made website building a joy! The features are impressive, and Emily's support saved the day when I hit a snag. Kudos to the team for an outstanding product and service!
Aug. 31, 2023
Liz was really helpful. I would recommend this app. The FAQ page is also very good.
Aug. 30, 2023
Just getting started with it, but was trying to avoid setting up the WhatsApp integration (I don't need it). As evident from the other reviews, the customer service was incredible. Hana was helpful, responsive, and solved my problem quickly. Thank you! I look forward to using the rest of the app's capabilities!
Aug. 29, 2023
Customer care super top. Abby mi ha contattato subito perchè ho richiesto delle icone aggiuntive ed è stata veloce e efficace. Grazie
Aug. 29, 2023
Abby's exceptional customer service is truly outstanding. With a warm and attentive demeanor, she effortlessly turns every interaction into a positive and memorable experience. Her unwavering patience and thorough knowledge make problem-solving seem effortless. Abby's dedication to going above and beyond is remarkable, setting a new standard for excellence in customer support. Her professionalism, kindness, and proficiency truly make a difference. In a world where outstanding service is rare, Abby shines as a beacon of what exceptional customer service should be. She is an invaluable asset and an inspiration to her peers.
Aug. 29, 2023
Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great!
Aug. 29, 2023
It's a helpful Shopify application! The customer support team has been responding promptly to my needs. It's reassuring to have reliable assistance when using an app.
Aug. 29, 2023
Great app, I use it mostly for the FAQ.. Customer support is great as well! quick answer, and trully helpful. Thanks to Abby that helped me in the live chat :)
Aug. 28, 2023
Great clean app... Customer support is excellent... Thank you Jasmine for all your help and professionalism.
Aug. 27, 2023
The app itself was easy to set up and blended cohesively with my current theme. Tracy helped me eliminate the limitation of the # of questions I could post on the page and as I was working through and had more questions, Emily was able to give me a hand. Both reps were friendly and helpful and the fact that the app is free as well, can't ask for more to be honest!
Aug. 26, 2023
Outstanding customer service by Esther and the team. The FAQ app was able to replace one of my other apps without compromising on features.
Aug. 25, 2023
It's crazy to think this app is free and the support is awesome and helpful without charging you a dime! Huge thank you to Esther and Tony for helping me solve issues and giving me access to more app abilities for free! I hope more people use this app.