All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2023

J'ai reçu beaucoup d'aide de la part de Sunny lors de l'installation de l'appli ! Merci encore pour votre aide !

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2023

I highly recommend this app as it is incredibly useful. The staff was extremely helpful, and I want to express my gratitude to Hana for her assistance.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

It's really great! I love the software and the service is great, I would recommend you to use it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2023

you will get an easy and simple FAQ page that you can edit easily at any time with no effort or waste of time, you can also use the FAQ widget which is easy access to the customer, amazing customer support, personally, I had a very small comment on the FAQ page and jasmine from the support team helped me out as fast as possible, and made the page even look better. highly recommended specially that they have a free plan.

Store

OTYTech

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 24, 2023

Amazing experience and support. User-friendly and very easy to integrate into my store. highly recommended

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

I am happy to write a positive comment about Hana's outstanding assistance in helping you configure Avada WhatsApp. It's great to hear that Hana provided reactive and helpful support throughout the process. Having someone who is knowledgeable and willing to assist can make all the difference in achieving success with a new tool or platform. It's clear that Hana went above and beyond to ensure that you were able to configure Avada WhatsApp properly and I'm sure that you greatly appreciate her efforts. Thank you for sharing your positive experience and I hope that you continue to receive excellent support from Hana and the team at Avada WhatsApp in the future!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2023

Ich finde es super ,wie schnell Sie reagieren und weiterhelfen "Hana" <3. Ich finde es toll wie übersichtlich man mit der App gestalten kann.

Store

Barya

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2023

Aisha was a great help. Quick and efficient. I've only just added the app, but so far everything is working as expected and looks good.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2023

Yes I would recommend FAQ is really simple I like it. Juliana was very helpful with my questions .

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2023

I have had a good experience with Avada's customer service. I was helped very well by an employee named Juliana with desired results. Highly recommended!!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2023

Finde die App Avada perfekt für eine gute FAQ Seite. Und passt perfekt in meinen Onlineshop und dazu noch Kostenlos.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2023

Super app, fik god og lynhurtig support af prakash indenfor få minutter. Imponerende man leverer denne app gratis.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2023

I was using the Avada WhatsApp, Chat, FAQ Page plugin in Shopify, and unfortunately, I entered the wrong phone number during setup. It was successfully installed in my store, but when I realized the mistake, I couldn't find any button or link to modify the settings. Even after uninstalling and trying to reinstall, the wrong setting was still there. So, I reached out to Esther through the online help center, and she patiently helped me solve the problem. I am very grateful for her assistance.

Store

My Store

Using app

About 1 month

5 / 5 Share

April 19, 2023

Esther is great in providing support! easy to use interface as well. wonderful experience with Avada app. hope it stays free for longer period

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Very easy to use and straight to the point. Abby is very accomodating and responded immediately to our inquiry.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

The response from Hana is swift and clear. She understood the problem & solved it instantly. The Bot has a support. Cheers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Liz was great and super quick to help me with my request! It was resolved promptly, which is all I could ask for. Thanks Liz

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

Thank you for the support. Reaching out to you was very easy and helpful. FAQs were made unlimited. Much appreciated

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

Easy setup and helpful, You can choose the app for your shop, and the assistant is very nice and solves the problem quickly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

The app offers everything that has been described, i know it because they have jasmine from the customer service, she answered within seconds and answered all my questions, the app totally worth it if they have a great customer support like her Thank you jasmine <3

Using app

8 months

Total reviews

4

Average rating

4.5