All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Aug. 17, 2023

The app is easy to install on the shopify shop. Easy to use and userfriendly interface also. The support is fast and super friendly

Store

Mari-Ve

Using app

40 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

I can only say positive things about this app and the support. Its completely free and has a lot of great features and is easy to set up. The support (Juliana) was very friendly and can you help you with any request. can highly recommend for stores on a budget.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

It has all the essentials I am looking for. Great support via the chat (Prakash) as well. Keep it up

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

J'utilise l'application dans plusieurs boutiques et je suis toujours satisfait ! Le support est très réactif et les développeurs sont extrêmement compétents. C'est parfait ! Merci Abby !

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Great app with great customer support! Hallyfe, Anivia, and Hana have all gone above and beyond when I needed assistance. Highly recommend!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

muito bom para quem tá começando e precisa de um aplicativo bom e grátis!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

客服有求必应,响应迅速,服务热情,我的需求在后台没法实现,客服很快的联系了技术人员帮我修改了,第一次没达到我想要的效果,然后技术人员不厌其烦的连续根据我的建议修改了三次,最终完全实现了我想要的效果。十分推荐这个app

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Great customer support! I had a query and it was quickly answered by Sunny and Anivia. Very impressed with the Avada team !

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Avada is a nice application not only it is smooth but also its customer service is epic. Especially "Hana", She was quick to resolve our issues.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Perfect app, perfect helpdesk by Hana. Very helpfull and kind. I recommend this app for every website

Store

CARGIFT

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Support was great, Prakash helped me lot to setup the messenger and its working well, Hope this will help me to connect with customer better

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

I had a small and specific problem that I thought could not be changed, but Esther helped me quickly and precisely

Store

MIPAZ

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

Jasmine was very helpful when I wanted to set up my store and I am grateful she was able to help me with positioning my icons on my store.

Store

TecSec

Using app

6 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 11, 2023

Just installed this app. Looks fairly easy to use so far. I needed it to setup a FAQ page primarily. I needed some help and Abby was quick to respond and help straight away!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

The app is very very good, exactly as I imagined it. The support is also prompt and Hana was very knowledgeable and was able to answer my questions very quickly.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Really good app!! The functionality is great and the app embedded to my site with ease. I particularly like having the ability to add categories to the FAQ's as part of the websites intent is to be informative about Internet of Things devices, as well as sell them. The staff at Avada have been fantastic, very quick to respond and great customer service. I really can't rate this app enough, it's most definitely improved my customer experience!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

5-star review for Abby and the exceptional Great Customer Service! Answered and solved within minutes!

Using app

About 17 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Great app, I love the quick response from Abby. easy to use and very helpful for converting leads. mostly recommended!

Store

UNITO

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Great App, very easy to use. Had some trouble activating unlimited FAQ's, I contacted support for this. Juliana answered and solved it within seconds.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Great App with lots of features. Really easy to use and customer service is also excellent! Esther responded immediately and was very helpful.

Using app

3 days

Total reviews

1

Average rating

5.0