All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 28, 2023

Fui atendido pela atendente Esther, a experiência foi curta mas excelente! Sanou minhas dúvidas e me deu direcionamentos precisos, agradeço a ela e a equipe pelo apoio. Foi um prazer.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2023

I recently used the FAQ add-on app on Shopify and was blown away by the exceptional support team. In particular, Abby went above and beyond to help me with my inquiries and ensure that my experience was seamless. I highly recommend this app to anyone looking to enhance their customer service on their Shopify store. Thank you, Abby and the FAQ add-on team, for your excellent service!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2023

Thank you Emily for the nice Support! The app is very nice and you have a good Support. ............d

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

I used this app to create my own FAQ. It looks very good with an icon at the side of the main subjects. The customer service is also very quick and helpful.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2023

This app is great and easy to customize!! Extremely easy to add personalized FAQs, highly recommend!! If you need help, Abby from chat support is extremely quick to answer and very helpful!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2023

great app, perfect for a faq. if you need help, you get it quickly via the chat. Esther helped me a lot. Thanks very much !

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

this is a good apps,because it has very good functions!and good customer service,i very like it ,thank customer service to me

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2023

Perfect, just go for it. The service you get here is top notch. Customer service guys are always ready to help you

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 23, 2023

The customer support is very quick, I contacted them for some information and Prakash helped me very quickly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

Customer service is so fast, helpful and nice. The structure of faqs are so elegant and nice.

Store

NEXA

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

Hannah has been a massive help with setting it up for me. Completing tasks to efficiently set it up that i didn't even know was possible. Love that it is free too!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

Great and Quick Support provide by Liz. Thank you team Avada for the wonderful product and support...

Using app

15 days

Total reviews

3

Average rating

4.0

5 / 5 Share

March 20, 2023

This app looks great, is easy to set up and the customer service team is amazing (shoutout to Hana).

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

Fast and helpful service! Thank you Hana for setting up my FAQ page seamlessly and easily. Great customer service and very efficient.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2023

Got an excellent Support from Hana. The response was lightening Fast and i got what i wanted with this app. Hana is great.

Store

HUEMEN

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2023

This app is fairly new to me but so far so good. I ran into a little bit of a bump but Emily from help desk immediately helped me out. She was kind and very patient. I would definitely recommend this app.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2023

Chatted with a lovely Jasmine this morning who helped me out with a couple of queries I had. She was professional, quick, efficient and extremely helpful! Really makes the experience seamless. Enjoying Avada so far!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2023

The support team was quick, and friendly and most importantly solved my problem in minutes. Special thanks to Abby from the support team. Also worth mentioning that I am not even on the paid version! Great support!

Store

clixleb

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Nice app, I contacted HAKEEM at the support team to help me solve a problem, he was really fast, helpful and clear.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

The app is lovely and easy to use, with useful features and easy to customize. The support agent Hana was really nice and helping

Using app

4 months

Total reviews

1

Average rating

5.0