All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 17, 2023

Cool product with no money to spend. Customer Service (Hana) also respond to my question in a short time and really helpful

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

The app is really useful and easy to use, I contacted Lydia at the support team to help me solve a problem, she was really fast, helpful and clear. keep the good work up!

Store

Lyxrum

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Great customer support, Esther and Gideon helped me out. Response was quick and solved all my queries.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Ho scaricato l'app da poco e la trovo molto buona, forse qualche suggerimento potrebbe essere l'aggiunta di altre lingue senza dover scrivere personalmente le traduzioni, d'altra parte c'è una vasta scelta di icone e l'assistenza clienti è stata davvero gentile (sono stata in contatto con Emily), vi ringrazio di tutto!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

I recently started using the Avada WhatsApp, Chat, & FAQ Page app on my Shopify store, and I couldn't be happier with the results. The app is not only feature-rich, but it also has a user-friendly interface that made the integration process a breeze. What truly sets this app apart, however, is the exceptional customer service provided by the Avada team (Liz). They went above and beyond to ensure that the app's icons matched my store's design perfectly. The team was quick to respond, attentive, and made sure that the adjustments were made without any hassle. The app itself has significantly improved my customer engagement, making it easier for them to contact us through WhatsApp, chat, or access our FAQ page. I've seen a noticeable increase in customer satisfaction since implementing the app. In conclusion, if you're looking for a powerful, easy-to-use app that comes with top-notch customer service, the Avada WhatsApp, Chat, & FAQ Page app is the way to go. Highly recommended!

Store

ARSAMY

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

This app can add a great value for your store, even though the app is a bit limited, I believe it can be improved, but all in all I have a great experience until now for surprisingly free app with fast, friendly and good customer support as 'Hana' was exceptional and professional.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Very useful app and such good and friendly customers service / chat. They are there to answer all your questions, thank you Hanna for helpen! :D

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

i was looking for a live chat and FAQ and i found it here. so far i am very happy. Especially the support from Hana was very good!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2023

The support was reachable and responded timely. I would love to shout out Esther, she was amazing I could feel like she was there next to me to solve my problems. Thank you for the quick response and making sure everything has solved!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

Hana helped me set up the widget correctly, thanks a lot for her help, I recommend,great app :)good..

Store

ztani

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2023

Avada has been great and the support from Hana has been fast and impeccable. Highly recommended.

Store

FYFY

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2023

Hana is great helper. Thank you very much.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Great app! One of the best FAQ pages I've ever seen and the chat support is really helpful. Huge love to Lydia and the technical guy Tony!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

Easy to use and the customer support is spectacular. Jasmine responded literally within seconds and helped me and answered all my questions. Highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

App ist einfach zu bedienen. Danke an Prakash für die Unterstützung beim Einrichten. Die App kann ich weiterempfehlen.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Je ne connais pas d'autre app équivalente mais je peux dire être entièrement satisfait de celle-ci. Et ce d'autant plus vu le prix ! Mention spéciale à Prakash et Liz qui sont deux personnes avec qui j'ai eu l'occasion d'échanger par mail pour des problème d'apparence et qui ont étés réglés en quelques heure grâce à une réactivité incroyable.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Me han resuelto un tema de gestión muy rápido y con mucha amabilidad. Lo que he probado hasta el momento me está funcionando bien. ¡Gracias!

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

検索ボックスは日本語に対応していないようで、サポートに問い合わせると、すぐに検索ボックスを非表示にしてくれました。対応がとても速く助かりました。 The search box doesn't seem to support Japanese, so when I contacted support, they immediately hid the search box. They were very quick to respond and helpful.

Store

relie's

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

La interfaz es muy fácil de usar, puedes adecuarla a tus necesidades. Y lo mejor de todo es gratis a diferencia de otras apps. Me comuniqué con una asesora llamada Esther, y su ayuda fue magnifica, fue muy amable y cordial. Totalmente satisfecho!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2023

I'm loving this app so far, Esther was great at answering my questions and helping unlock more features. I highly recommend this app, wonderful service

Using app

20 days

Total reviews

4

Average rating

4.0