Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#13,706
All reviews
Rating Breakdown
March 17, 2023
Cool product with no money to spend. Customer Service (Hana) also respond to my question in a short time and really helpful
March 16, 2023
The app is really useful and easy to use, I contacted Lydia at the support team to help me solve a problem, she was really fast, helpful and clear. keep the good work up!
March 15, 2023
Great customer support, Esther and Gideon helped me out. Response was quick and solved all my queries.
March 15, 2023
Ho scaricato l'app da poco e la trovo molto buona, forse qualche suggerimento potrebbe essere l'aggiunta di altre lingue senza dover scrivere personalmente le traduzioni, d'altra parte c'è una vasta scelta di icone e l'assistenza clienti è stata davvero gentile (sono stata in contatto con Emily), vi ringrazio di tutto!
March 15, 2023
I recently started using the Avada WhatsApp, Chat, & FAQ Page app on my Shopify store, and I couldn't be happier with the results. The app is not only feature-rich, but it also has a user-friendly interface that made the integration process a breeze. What truly sets this app apart, however, is the exceptional customer service provided by the Avada team (Liz). They went above and beyond to ensure that the app's icons matched my store's design perfectly. The team was quick to respond, attentive, and made sure that the adjustments were made without any hassle. The app itself has significantly improved my customer engagement, making it easier for them to contact us through WhatsApp, chat, or access our FAQ page. I've seen a noticeable increase in customer satisfaction since implementing the app. In conclusion, if you're looking for a powerful, easy-to-use app that comes with top-notch customer service, the Avada WhatsApp, Chat, & FAQ Page app is the way to go. Highly recommended!
March 14, 2023
This app can add a great value for your store, even though the app is a bit limited, I believe it can be improved, but all in all I have a great experience until now for surprisingly free app with fast, friendly and good customer support as 'Hana' was exceptional and professional.
March 14, 2023
Very useful app and such good and friendly customers service / chat. They are there to answer all your questions, thank you Hanna for helpen! :D
March 13, 2023
i was looking for a live chat and FAQ and i found it here. so far i am very happy. Especially the support from Hana was very good!
March 13, 2023
The support was reachable and responded timely. I would love to shout out Esther, she was amazing I could feel like she was there next to me to solve my problems. Thank you for the quick response and making sure everything has solved!
March 12, 2023
Hana helped me set up the widget correctly, thanks a lot for her help, I recommend,great app :)good..
March 12, 2023
Avada has been great and the support from Hana has been fast and impeccable. Highly recommended.
March 11, 2023
Great app! One of the best FAQ pages I've ever seen and the chat support is really helpful. Huge love to Lydia and the technical guy Tony!!!
March 11, 2023
Easy to use and the customer support is spectacular. Jasmine responded literally within seconds and helped me and answered all my questions. Highly recommend!
March 10, 2023
App ist einfach zu bedienen. Danke an Prakash für die Unterstützung beim Einrichten. Die App kann ich weiterempfehlen.
March 9, 2023
Je ne connais pas d'autre app équivalente mais je peux dire être entièrement satisfait de celle-ci. Et ce d'autant plus vu le prix ! Mention spéciale à Prakash et Liz qui sont deux personnes avec qui j'ai eu l'occasion d'échanger par mail pour des problème d'apparence et qui ont étés réglés en quelques heure grâce à une réactivité incroyable.
March 9, 2023
Me han resuelto un tema de gestión muy rápido y con mucha amabilidad. Lo que he probado hasta el momento me está funcionando bien. ¡Gracias!
March 9, 2023
検索ボックスは日本語に対応していないようで、サポートに問い合わせると、すぐに検索ボックスを非表示にしてくれました。対応がとても速く助かりました。 The search box doesn't seem to support Japanese, so when I contacted support, they immediately hid the search box. They were very quick to respond and helpful.
March 8, 2023
La interfaz es muy fácil de usar, puedes adecuarla a tus necesidades. Y lo mejor de todo es gratis a diferencia de otras apps. Me comuniqué con una asesora llamada Esther, y su ayuda fue magnifica, fue muy amable y cordial. Totalmente satisfecho!
March 8, 2023
I'm loving this app so far, Esther was great at answering my questions and helping unlock more features. I highly recommend this app, wonderful service