All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 8, 2023

got support from Hana to enable more icons, the request was treated faster than typing this message. Very amazing. I really recommend this app!

Store

gaellan

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

A really great customer support which helped me immediately with my question. We even got additional FAQ unlocked. The app is also intuitive and easy to use. So far we are very satisfied and can recommend Avada without reservation! Thanks also to Jasmine and the incredibly great (and fast) support!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Very useful until now and great support! Jasmine helped me with my widget, and she has been very friendly and quick with her help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Great app to create and style your FAQ page. Where other apps want money for more categories, icons and stuff, this app just unlocks it with the help of their nice and helpful staff, in my case Lydia. I would definitely recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

Thanks, Esther for all of your help! I appreciate you taking the time to help me navigate through the app.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2023

Je recommande vivement AVADA moi qui est télécharger plusieurs app FAQ, celle ci est de loin la meilleure. Merci à Juliana de m'avoir accompagné pour que mon expérience se passe au mieux ! Un grand professionnalisme.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

So far so good. Just installed it and worked on the settings and setup and had some issues which I got help with from the support. It was quick connection with the agent and great communication and support. Good job.

Using app

8 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 6, 2023

Hana provided me with excellent assistance. It was a pleasure having her handle my case, as she approached it with efficiency and effectiveness.

Store

Care-I

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2023

I experienced amazing customer service from Liz. From start to finish, the entire process was seamless and stress-free. The representative I spoke with was incredibly friendly and knowledgeable, and was able to answer all of my questions with ease.

Store

Nooras

Using app

2 months

Total reviews

6

Average rating

3.8

5 / 5 Share

March 4, 2023

This is the most intuitive app on shopify. Furthermore, they have an amazing customer support available to help 24/7. Juliana, the support staff, was responsive and knowledgeable - functional app and great experience. so far. Strongly recommend!

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2023

I recently had the pleasure of interacting with Avandaand I have to say, their customer service is outstanding. From the moment I reached out to them with a question, I was met with prompt, friendly and helpful responses. Not only did they answer my questions thoroughly, but they also went out of their way to make sure I was completely satisfied with their product. They provided personalized recommendations based on my needs and preferences, which really made me feel valued as a customer. The entire experience was smooth and seamless, thanks to their knowledgeable and attentive customer service team. I felt like they truly cared about my satisfaction and were willing to do whatever it took to make sure I was happy. Overall, I can confidently say that Avanda has some of the best customer service I've experienced. They are a company that clearly puts their customers first, and it shows in the level of care and attention they provide. I would highly recommend them to anyone looking for a top-notch customer service experience.

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

I had a good experience with Emily who was able to solve some problems for me in a short time, andshe was very helpful

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

The app is very easy to use and allows to build good looking FAQ pages. Also, great support by Hana! Very helpful and fast in solving any issue.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Great app has an excellent support with fast response Hana helped me. The interface is ok. I am still testing the app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Servizio clienti davvero ottimo. Cercavo aiuto per risolvere un problema ed Esther è stata molto disponibile nell'offrirmi ciò di cui avevo bisogno! Grazie, ottima esperienza!!!

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 27, 2023

Great help from Esther and Emily. They are quick in responding to my queries and provide assistance. Thank you!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

quick support response and problem solving in a short time. congratulations.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Amazing customer service! I needed assistance with something and Prakash was able to quickly resolve my issue.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

swietna pomoc, polecam Liz niezawodna kobieta wspomagajaca mnie w tworzeniu pytan i naprawianiu bugow

Store

Paw Paw

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

great app to create faqs and the design of faqs is so good once i face a problem in this app and hana from custmer support help me to fix my problem.

Store

Oncano

Using app

About 2 months

Total reviews

1

Average rating

5.0