All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2023

Amazing customer service, I had an tiny issue with the plugin that I needed to remove the "powered by" option, And I got a quick response by Hana and she fixed the issue for me in 1 minute, that's absolutely phenomenal!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Esther was great, and very helpful. Nice app, thanks! Looking forward to using it in the future, I'm sure it will come in helpful for my thousands of customers :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Prakash was a great help today in resoling an issue on my website FAQ page. I appreciate how quick to respond Avada chat service reps are. So I can get back to business! Thank you.

Using app

9 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Prakash was very professional, proficient, & he solve my issue in a timely manner. I love how you've help 24/7.

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 5, 2023

Love it. Simple & easy to set up the FAQ page. Hakeem helped me remove the watermark quickly. Thanks

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

Super great experience, I was served by Prakash, very responsive and fast but above all very pleasant. Thank you for your help Prakash !

Store

Lala&Co

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

Estou usando e gostei do visual do aplicativo e principalmente do suporte.Adorei conversar com Aisha, por ajudar meu problema e sim pessoal recomendo abaixarem

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

very nice i like the experience the guy is supportive and helped me alot really appreciate his efforts

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2023

great app very quick to set up and use, support are very quick to respond, Emily was excellent with her support.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

Outstanding, friendly, and helpful. Had some issues with the FAQ section and Jasmine promptly resolved the issue within minutes. On top of that, she assisted in the removal of the Avada branding which allowed my store to look more professional. Thank you Jasmine for being efficient and helpful, keep it up!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

That's app make my life very easy customer are easily contact with me Good response ,and amazing team. love from UAE Dubai.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

amazing customer service from Juliana! Definitely will be a plus to any store. Easy to use and navigate around for sure!

Store

Livtiko

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Awesome customer service provided by Liz. App was just what we were looking that gets the job. Would highly recommend it if your looking to add a help center app to your store.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

while editing my website i came across a bit of a hiccup and Esther was their to save the day in less than 5 minutes. the services were A+

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Would recommend. I have had no issues, so far, with any of the apps by Avada. I find their customer service to be quick and efficient. As long as it stays that way, I'll stay a customer. Thanks Sunny.

Using app

11 days

Total reviews

14

Average rating

4.6

5 / 5 Share

Jan. 29, 2023

This is an awesome free app, simple to set up, its has CSS editor so I can make it look like it actually belongs on the site. I like the chat object, its exactly what I wanted. Nothing fancy, but awesome. Emily from Customer Service was also super helpful with anything I needed. I definitely recommend this app.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

Awesome app, packs a lot of features to increase your store sales, all in one place!! plus it's free too!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2023

Hana is really amazing and she fixed the issue within a seconds like magic, Thank you great team, keep up :)

Store

cunny

Using app

28 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 27, 2023

I'm really enjoying this app, easy to set up and great aesthetics. Their support is amazing!!!!!!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Hello community. We use this app on 2 of our web shops and have only had good experiences with it. Especially Hana from the support-team helped us immediately (within minutes). Thank you Hana We will recommend you and this app.

Using app

4 months

Total reviews

2

Average rating

5.0