All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 20, 2023

While trying to sort out the app, I had the pleasure of getting assistance from Sunny. She was very helpful, friendly and made me feel very supported. I have not yet finished setting this app up but I feel like if I have any issues then my queries will be responded to promptly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

The support provided by Esther has been exceptional, offering prompt assistance and guidance as we navigate the Avada app.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2023

Ótimo app bem completo e com todas as funcionalidades, caso precise de alguma que não esteja liberada, basta chamar o suporte no chat, suporte excelente, prestativo e responde bem rápido, recomendo o uso!

Using app

About 2 months

Total reviews

12

Average rating

4.3

5 / 5 Share

June 18, 2023

I recently had the opportunity to engage with Avada FAQs for support, and overall, it was a positive experience. The support team at Avada was prompt, and responsive, and provided helpful solutions to my queries. Amazing experience from the support agent Nana, and quick response! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

Emily was amazing! They helped me set everything up super quick and the service was easy and straight forward. Highly recommend this app for FAQ and Chat!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

best app and great support from Emily she is kind and helpful she fix all my problem thank you so much for this great app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

Atende bem o que estava buscando e o atendimento de suporte foi rápido. Super recomendo o aplicativo

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2023

Not completely ready with using and configurating everything, but so far it's really good. Maybe I would need a bit more custom functionality, but for FREE and it being my first shop atm, I am really happy with how everything works. I also had a small request and the support responded quickly and added the request right away.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2023

Thank you. I had a wonderful experience with HANA. She helped me with enabling unlimited FAQs in my store

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2023

Thank you, Hanna, for your invaluable help and support. I'm truly grateful for everything you've done. Your kindness and expertise have made a significant difference. I appreciate your unwavering support. Thank you, Hanna!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2023

Support was super helpful and I was connected with Aisha in a matter of seconds after asking a question to the chat bot. My question was resolved in just a few minutes and I could not be more happy with how quick and easy they are. Will definitely continue to use this app!

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 15, 2023

amazing app it works smoothly and easily also they have an amazing support to help you. this FAQ app is good!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2023

Esther & Sunny responded to my enquire and helped me out very quickly. I’m glad I found this app. Recommended.

Store

Geared

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

Je viens d'installer l'application et jusque là je la trouve simple et pratique pour ma FAQ. De plus l'assistance est très réactive si vous avez un probleme. je recommande!

Using app

About 4 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

June 13, 2023

Very useful app. It makes our Frequently Asked Questions page look amazing. Their support team is quick to respond, very helpful, and kind.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 13, 2023

Liz was very helpful ! thanks the app is easy to use and the customer service is reactive; I recommend

Store

Dropop

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Sunny was amazing and super quick in addressing my concerns and helping me set things up the right way. great app, i highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

great support

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Excellent app and excellent support by the team .The support extended was lightning fast and the thing is the chat gets automatically activated and an agent hops in there to address your requirements.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2023

Amazing customer service. Especially with Lydia, who helped me through my store and was very timely and responsive. Incredibly professional.

Using app

2 months

Total reviews

1

Average rating

5.0