All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2024

I want to express my sincere gratitude to Tiana for her invaluable assistance with my problems. Her kindness and helpfulness have truly made a difference in resolving my concerns. I am incredibly thankful for her patience and dedication in guiding me through the challenges I faced. Tiana's support has been instrumental, and I am deeply appreciative of her efforts. I am hopeful that in the future, if I encounter any difficulties here, I will have the privilege of receiving your assistance once again. Your expertise and willingness to help others have made a significant impact, and I am truly grateful to have crossed paths with someone as supportive as you. Thank you, Tiana, for your unwavering support and kindness.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

pamela

Store

YUNZEE

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Pamela was awesome to speak to and resolve all my queries and issues within minutes. Definitely recommend this app to all.

Using app

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Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

REALLY , EASY TO UNDERSTAND , ALSO THE SUPPORT TEAM IS ALWAYS AVAILABLE, WHICH IS A REAL RELIEF.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Flawless experience, had couple minor bugs but Esther support agent was amazing and fixed it literally within seconds. Would recommend to everyone, best faq and helpdesk app.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

I integrated the Avada Faq page on my Shopify store, it has proven to be a very powerful tool. Their customer support is excellent, I had a small issue on my side and it was solved in a manner of minutes by their team (Thanks Tiana and Tony for the great work!) Overall, I would recommend Avada for any future projects that require a Faq.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

emily is great, she responds super fast and efficient

Store

Noboru

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Great App and the customer service is amazing. Liz was very helpfull

Using app

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Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

HANA and her team are really pro and helpful

Using app

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Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Gran aplicación para profesionalizar tu tienda. Hana me ha solventado todo de forma muy rápida y efectiva. Sin duda muy contento con el servicio de atención al cliente.

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

If you’re contemplating on an app to use for your FAQ Page, just save yourself the time and download Avada! This app has been so convenient to use and set up compared to the other apps that I’ve installed for my store. The fact that it’s free is just a bonus. Their customer support is prompt and efficient, Hana and Maison were very helpful in assisting me with the few questions I did have while setting up my FAQ Page. I don’t see myself using any other App for my FAQ page for the foreseeable future!

Store

My Store

Using app

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5 / 5 Share

Feb. 23, 2024

Tiana was very helpfull with her assitance while I was trying to set up the App.

Using app

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Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Very good FAQ app. Very friendly and helpful support. Tiana helped me with words and deeds until the site was up and running again. Thank you so much Tiana!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Support team is very nice & helpful my experience of support is very good with them. One of the best Shopify app in free pricing no one can compete them for FAQs

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Tiana, your customer service truly exceeded my expectations! I was impressed by the quick response times, your professionalism, and the genuine effort to address my concerns. The personalized assistance I received made me feel valued and well taken care of. Thank you for the exceptional service - you've won me over as a loyal customer!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Very nice support, Hana was the best ))

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

tnx hana!!!

Using app

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Total reviews

11

Average rating

2.8

5 / 5 Share

Feb. 22, 2024

Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended

Using app

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Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Great Experience.

Using app

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Total reviews

4

Average rating

5.0