All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 26, 2023

Great app, very helpful for my store, I have started using the app recently and I must admit that I like the options available. And the dev team is also amazing!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Great support and amazing app. Really love it. I'm new to shopify and I hope I have the same awesome experience with the rest of the apps and support.

Store

Moraine

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Lydia was a customer support agent for Avada, an app development company. She was extremely helpful in assisting me navigate through the various apps that Avada offered. Lydia had a clear and concise way of explaining the features and benefits of each app, and was able to answer all of my questions in a timely manner. Her patience and attention to detail made the experience of using the Avada apps much more enjoyable. Thanks to her guidance, I was able to find the perfect app for my needs and have been using it with great success. Overall, Lydia's exceptional customer service skills made a significant impact on my experience with Avada. thank you Lydia .

Store

Ztylist

Using app

8 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 25, 2023

Perfect service. Very fast answers and really kind and effective staff. I wish I could see service like this everywhere. 10/10

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Really good app with many useful features that are easy to use. I had one issue with a page not found error when editing but the team instantly resolved it and I was back to work on it in no time.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Prakash me atendeu com muita agilidade e resolveu o que eu precisava. Eu queria colocar mais ícones e já está funcionando, ótimo atendimento!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Great app! Enough features to customize and great help by helpdesk (Jasmine!). Looks very clean on my brand new shopify webshop!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

This app is wonderful! And it is amazing that it is free. It is so easy to set up, and the support is amazing. Abby answered all my questions immediately. We love it!

Using app

24 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 18, 2023

Great service which is customizable. Helpful customer service who helps and guides you to making the best FAQ widget.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

É uma aplicação excelente! Agradeço imenso á Juliana por me ter ajudado com o meu primeiro probleminha. Foi excelente <3

Using app

21 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

5 stars! Prakash was very helpful, nice, wonderful, and quick with support. I thank him! I'm greatful for this app

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

its really a great experience with Aisha. She is really a good service agent. You should hire some more agents like her.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

HAKEEM was great helped me with all my questions. I already love the app. I will definitely continue to use this app.

Using app

33 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

The app is great, very easy to use. CS is supportive, response is quick, a very big thanks to Esther.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Great experience. Sunny really helped me out. Only been using the app recently and in a short space of time I've already loved it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Einem wird schnell und zuverlässig geholfen! Kann ich nur weiterempfehlen! Die App ist top! Sehr bedienerfreundlich und einfach zu verstehen.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

very polite and easy to work with!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Amazing customer support, very willing to help you with all your questions. Thank you for your help, Emily.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2023

Die App ist einfach zu bedienen. Ich habe sehr schnelle und gute Hilfe von Juliana erhalten. Thank you Juliana. Ich kann die App weiterempfehlen. Ich habe die App hauptsächlich für die FAQ benötigt. Das bearbeiten und das einfügen auf meiner Seite funktioniert ohne Probleme. Anfänglich hatte ich nur 10 FAQ Antworten zur Verfügung. Dank Juliana von Avada Help Center wurde die Anzahl schnell aufgestockt

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Esther was very fast and super helpful! I was just getting started and the fast response made me really excited to provide this level of service to my own customers. Well done!

Using app

About 1 year

Total reviews

1

Average rating

5.0