All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2023

I can't recommend the Avada plugin highly enough. The app itself is powerful and versatile, but what really stood out was the customer service. Esther, in particular, was a tremendous help when I was just starting out. She was warm, enthusiastic, and went out of her way to assist me, unlocking all the icons and providing invaluable guidance on how to get the most out of the app. Her assistance has truly made my experience with Avada a pleasure. I'm grateful for her support and for the excellent functionality of the Avada plugin. I will definitely recommend it to others. Thanks, Avada, and special thanks to Esther!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2023

Working with Avada's customer service was great. I was assisted by Liz, and the replies were very fast and straightforward.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

Quick reply, and as soon as I ask the problem was solved. Great communication skills with simplicity and respect. Thanks Jasmine.

Using app

18 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

I got great support from Jasmine, who helped me with anything I needed. she helped me with opening new icons for my FAQ Page.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Very helpful, very fast, always here to help. Amazing support team. I had many problems and they instantly fixed all of my issues.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Just face a little problem with the app. Sunny is very helpful and solved my problem immediately~~~

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Emily! Really help me very quickly and efficent. The best app to Faq pages Thank you so much to help me!

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2023

Very quick response time. Very attentive without long lags between our conversation. The issue was resolved in just a few minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

I asked for unlimited FAQ questions and @hanna helps me very fast, thank you for this useful and great app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2023

Thanks for the help, Sunny. Excellent customer service which can actually solve your problem. Very fast response, too. Will recommend this app.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2023

These services are not only completely free, but they are also amazing and come with the most gorgeous support you could ever imagine. I found it very useful and great. Thanks to Liz

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

I just wanted to drop a quick note to say thank you for your assistance on Shopify. Your help was greatly appreciated!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

Muy buena aplicación, completa y con preguntas ilimitadas. El soporte atento, muy amable y muy rápido.

Store

Rulls

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2023

Great app, with cool features and awesome support team, ready to answer your questins almost instantly.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2023

Emily! Really help me very quickly and efficent. The best app to Faq pages Thank you so much to help me!

Store

YUSTY

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2023

quick resolution to my query.. by Emily. This app is also quick and easy to install and configure..

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2023

Bonne application ! Je vous le recommande et Hallyfe est adorable, à votre écoute. Hyper pratique pour mettre en place une FAQ

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

Just what we were looking for! A quick way for customers to get answers and info. Contact section has ability to be visible or hidden. Easy-to-use interface and excellent customer service!

Using app

14 days

Total reviews

10

Average rating

4.9

5 / 5 Share

May 25, 2023

Good interface and customer service. Esther helped me in terms of the icons and I like the prompt response from her. Would continue using this app for my company website.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

I installed the App and reached 10 FAQ questions only. I contacted the help and Hana was amazing - within about 2 minutes she had fixed it up so I could have unlimited FAQs and removed the branding. So far so good - I am still adding questions, but it looks like a great FAQ template. Thanks Hana for your help.

Using app

19 minutes

Total reviews

4

Average rating

5.0