All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 25, 2022

best team ever especially Liz, who helped me through out the whole process. she is lovely and a pro in her line of work. would recommend it for sure. thank you so much guys thanks Liz for everything

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

I used this app to embed a virtual assist feature, however, a problem occurred where the Icon was not changing Abby came and she solved this problem quite quickly which I loved.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

I have some issues with the icons and contact support. I talked to Esther, she instantly deals with the issue with a fast replying time.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Very good app, I can highly recommend it! The service is also very good. I had an Supporter called Hana and she helped me very quick with my problems and was super nice!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

I used this app to add my FAQs to my website and i must say it's a great app to use and most importantly the customer service#Hana

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I was facing a problem, actually i thought there was a problem and I was fighting with the costumer support and this guy, Prakash, came and helped, he was so patient with me, he kept on helping no matter how rude i was, and at last he made me realize that the issue i was facing was with another app, not with AVADA! This Guy is a legend!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

good customer service , thanks to esther she was efficient and she helped me in the most efficient way (that's 100 words bitch :))

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

The guys at AVADA are always so helpful, special thanks to Esther and Marcus for their work! cheers guys

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Eine sehr hilfreiche App und einfach zu nutzen. Bei Fragen unterstützt mich Jasmine von AVADA schnell, professionell und freundlich. Kann diese App nur empfehlen.

Store

Brushly

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Great customer service. Liz was excellent in helping me with my configuration. I really the whole FAQ page, it looks very professional.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

i us the app and i like it so helpful free and stylish special thanks to prakash from the support ..

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

They are absolutely great. The service is perfect and they offer a lot for free. Also the contact is very quick and friendly. I recommend this for everyone. <3

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I'm loving this app, is so intuitive and functional. I had a problem uploading my questions to the FAQs and Abby fixed my problem immediately with great customer support. 10/10!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

On time support, thank you! one of the best apps highly recommended for everyone thinking about it!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Great support by abby. Quick solution on a free tool is amazing. Truly a worthy tool to have on your store.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

This is great and intuitive. Prakash helped me figure it out, thanks to him!! I can't wait to see how many people this helps.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

I used the app many times before as well. Easy to manage and valuable to my store. Thank you team for the support as well. Mr. Prakash!!!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Perfect! I found this FAQ app and I needed some help to setup. Hana was very prompt and helpful in her response. thank you

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Great support from Prakash! He helped me through setting up and getting everything sorted for using it in my store.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

This is the best app I've found with all the features I'm looking for. Moreover, the support teams are quick and very helpful in seconds. Special thanks to Jasmine for her help. We took care of my problem in five minutes and now everything is great!

Using app

10 months

Total reviews

8

Average rating

5.0