Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#12,602
All reviews
Rating Breakdown
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Nov. 14, 2022
The app is great & easy to use! Support is also amazing - Thank You specifically to "Emily" for answering all my questions!
Nov. 13, 2022
Helpdesk has been friendly, efficient and prompt, while the FAQ page works quite smoothly for us. Design is clean and suitable.
Nov. 13, 2022
Ich habe diese Apps für das Erstellen meiner FAQs verwendet und bin mit dem Service sehr zufrieden. Ich kann die App empfehlen!
Nov. 13, 2022
I only use the free version at this time, as I not yet, will need to upgrade. Liz from Customer Service, helped me remove the FAQ amount limitation. She was super helpful, friendly and swift! The app itself, is easy to use, and integrates well with my store. I love how the FAQ pages combines the searchability bar, to search through all the FAQ's
Nov. 13, 2022
Great app and great service. Makes for a tidy location for all question and answer needed by customers.
Nov. 13, 2022
Fast reliable and good support from Liz !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Nov. 12, 2022
App is very direct and user friendly. Prakash is very friendly! Good service from the team. Can always count on them for assitance.
Nov. 12, 2022
Great support from the support team. A man named Prakash helped me. He was quick to answer and very efficient. Thank you !
Nov. 11, 2022
Esther help me with a situation i was having trouble with, she solved the problem very fast and the attention was excellent!
Nov. 11, 2022
Really Great app. Emily did a great job helping me with any questions I had! she was quick to respond too!
Nov. 11, 2022
I have just installed it but it seems great and helpful till now in addition to quick customer service with Hana
Nov. 10, 2022
Application très utile et facile d'utilisation pour avoir un outils de communication rapide et efficace. Service client de la part d'Esther réactif et agréable
Nov. 8, 2022
Any app by AVADA is all you need on Shopify! Super easy to use and very helpful! Plus the customer service is wonderful and immediately responsive. Aisha provided me quick assistance and helped me unlock all the AVADA features.
Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. Wish you many advantages in your business! AVADA Support Team
Nov. 8, 2022
The Customer Service is some of the best I have experienced with any app. Very fast and they went above and beyond. App is easy to use. Would Recommend giving this app a go for sure!
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you. Regards, AVADA Support Team
Nov. 7, 2022
I just downloaded this app and I already love it! The customer service is very quick and easy and it's very simple to navigate through. I also really appreciate Esther for helping me with anything necessary. She really made the app that much easier and resourceful to use.
We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day! Best, AVADA Support Team
Nov. 6, 2022
so far sooo goood!!!! very helpful. This seems to be an app that alot of small business owners will need.
Thank you so much! It fills us with pride to know that our service is valued by our community. We strive to be the best we can be every day. Sincerely, AVADA Support Team
Nov. 4, 2022
excelente!!! gostei muito do aplicativo, o suporte é muito eficiente e tem sido otimo trabalhar com o AVADA.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team
Jan. 30, 2024
Wonderful customer service with Prakash - speedy response, very professional and knowledgeable. Extremely helpful with all the questions and assistance needed. An absolute pleasure to work with Prakash. The app looks amazing! Can't recommend enough this app and team. Thank you again for your help.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! All the best, AVADA Support Team
Nov. 2, 2022
Prakash was very helpful and kind, he made my life easier. Best support team because of him I am now happy <3
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day. Sincerely, AVADA Support Team
Oct. 31, 2022
《創業路上的好夥伴》 這款軟體超級好用，對於新創小工作室的我，一看到免費立刻添加。 讓我出乎意料的是，介面非常清楚又好用，滿足我基本需求。 不僅可以自己調整品牌顏色，本地化功能雖然沒有支持我的語言，但是選擇"Other Language"的時候，IME沒有錯亂，還能準確地展示我所有打的字。 客服Jasmine 很專業，不知道哪裡得到我說華語，也主動用華語協助我。 這款軟體真是我生意上的好夥伴！
我们很高兴听到我们的团队为您提供了优质的服务。我们将确保他们收到您的反馈。我们相信这会让他们过上好日子！ 真挚地， AVADA 支持团队