All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2024

Amazing customer service, Audrey and Toby met all of my needs and made the entire set up streamlined and effortless. I had many questions that were answered efficiently and I enjoyed setting up all the features on this app. One of the best apps out there for Shopify chat, FAQ. Thank you so much

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Great app and great support. Hana was so hepful. Very happy with the attention

Store

Kharma

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

I want to express my sincere appreciation for the exceptional support provided by Hana! She was incredibly helpful and resolved my issue promptly. I'm very impressed with the level of service and would highly recommend their support to anyone in need. Thank you again!

Store

epicbuy

Using app

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Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 6, 2024

The most powerful app with all basic features we need for shopify and best part if its free of cost. They have very kind and helpful Customer Service.

Using app

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Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 5, 2024

I recently had the pleasure of trying this was the best choice of my life I highly commend Esther for her dedication to delivering top-notch support. It's refreshing to encounter such a skilled and customer-centric professional. I'm grateful for the positive experience and would not hesitate to seek assistance from Esther in the future. Thank you once again, Esther and AVADA , for your exceptional service!

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Absolutely great app! It provides excellent functions and can be set up through simple setting steps! Excellent customer service staff: Audrey, she helps us overcome all difficulties and actively communicates with customers and developers! Heartily recommended! If you encounter any problems with the settings, there is no need to worry, just contact them to get a solution!

Using app

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Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Fast and helpful support with Hana, thank you!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

I can't express how thrilled I am with this app! This application has proven to be an absolute game-changer for my online store. One of the standout features for me was the seamless integration of a FAQ page into my shop. It has significantly enhanced the overall user experience for my customers.

Store

Vive!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great so far. Easy to use and had a problem that was quickly resolved by Esther.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Hana is very knowledgeable, technically sound, and quick in response..like the support I got from her.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.

Store

tjgwear

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

very good customer care. super fast

Store

My Store

Using app

About 1 hour

5 / 5 Share

Jan. 30, 2024

Great customer service- Abby was polite and helpful.

Store

Fidèle

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

I had an awesome experience with the support from Abby. She was incredibly helpful, efficient, and resolved my issue in no time. I appreciate the quick response and the dedication to ensuring a positive experience. If you're looking for great support, Abby is the go-to person! Thank you, Abby, for your outstanding assistance!

Store

My Store

Using app

19 minutes

5 / 5 Share

Jan. 29, 2024

I would like to thank Sunny and Gideon for their fast and quality work, they solved my problem very quickly

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Hana is such a great help quickly applies all changes i request and prompts all my needs to the dev-team really appreciate the great work of AVADA keep up the great work!

Store

V24

Using app

About 19 hours

Total reviews

10

Average rating

4.6

5 / 5 Share

Jan. 25, 2024

Great Support!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

awesome application And very professional support. Helped us with everything that was needed.

Store

Flovita

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Super geholpen door klantenservice en met name Lydia, ze reageren direct en zijn super behulpzaam

Using app

About 3 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 24, 2024

I had a whole lot of help from the Avada FAQ Page and their technicians which assist me all throughout the process to make sure everything is in place. Very grateful! Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0