Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#12,448
All reviews
Rating Breakdown
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Feb. 17, 2024
Esther was a great help and resource. She logged into the backend of our website and resolved our issue quickly with 100% accuracy. We greatly value her service and recommend this app. Thank you.
Feb. 17, 2024
Pamela was great very helpful and very friendly. The app is also very well done.
Feb. 17, 2024
Tiana and Gideon are so cool, there service was great
Store
My Store
Using app
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Feb. 17, 2024
Customer Service Team is very helpful and polite. Abby and Gideon helped me with all the problems in a perfect manner. Thank you
Feb. 16, 2024
Hallyfe provided exceptional customer service while assisting me with the Avada FAQs app. His patience, expertise, and prompt responses truly made a difference in streamlining my experience. Support that went above and beyond my expectations!
Feb. 15, 2024
Great functionality, easy setup and amazing support! The team where quick to help with all questions and even helped us make some customization.
Feb. 15, 2024
Very smart apps and gentle client support with Esther that helps me in every request
Feb. 15, 2024
Esther was always there when I needed help, responding promptly and efficiently. Her support made dealing with any issues effortless. I'm really impressed with the level of service provided by Esther and the support team.
Store
My Store
Using app
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Feb. 14, 2024
Love this app! Love all AVADA products and their Customer Service is awesome! If you haven't taken the time to look at their apps, you really should. The cover almost everything you need for online store in order to make your customers' shopping experience phenomenal! Can't recommend them more!
Feb. 13, 2024
Started building my FAQ page with this app and have been running smooth like butter. The drop-down option for the FAQ is convenient. Tiana helped with verifying my website for extra icons for the categories of questions. Thanks Tiana!
Feb. 13, 2024
Great experience with Avada, I have set up the FAQ page and Hana was able to assist with all of my questions very promptly. Very helpful service. I would recommend!
Feb. 13, 2024
This app, just the others in its suite, are really good for helping you sell more and keep your customers happy. If you have any questions, just ask Esther from the Avada team. She's great at answering quickly. I really think you should use this app!
Feb. 13, 2024
Support team was great and responsive in answering any queries I had. Guided me to solutions for issues I faced.
Feb. 12, 2024
This app is amazing so far and is doing everything we need for free! Esther has been super responsive as well and has been great.
Feb. 12, 2024
I started using this App for the FAQ. Always needed in any store. It is incredibly easy to set up and incredibly easy to navigate. I had a few questions, and I immediately got Esther online. In 2 minutes, she solved everything without any extra explanation. I can only say I wish all Apps on Shopify had such service instead of being told no one is around from Friday to Monday. If you sell in the digital age, you need to be able to answer customers immediately or at least within a few hours. Avada did not disappoint, Not in the App, Esther's service, or the ease of use. If you need a FAQ this is the app!
Feb. 12, 2024
Esther was very helpful and helped me fix everything so quickly. Will definitely recommend this app
Feb. 12, 2024
I really like this app, I wanted an FAQ page and that’s what I got. Hana helped me with every problem I had. Once again thank you!