All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 22, 2024

Sehr schöne Features und kostenlos. Absolut Empfehlenswert. Esther war sehr hilfreich und hat und bei der Installation sehr geholfen.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

I would like to thank Jasmine for her support and quick solution!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

customer care service is very helpful ,they solved my problems very fast and clearly ,thank you JASMIN and TONY

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Experience was great, helpdesk was quick and fast, I spoke with Audrey and she was always quick to help and resolve all my issues. Def rec this app

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

recently integrated Avada, the FAQ app for Shopify, into my online store, and the experience has been nothing short of phenomenal. Avada not only offers a sleek and user-friendly interface for creating and managing FAQs but also provides top-notch customer support that sets them apart. Ease of Use: ⭐️⭐️⭐️⭐️⭐️ Avada's intuitive design made setting up and customizing my FAQs a breeze. The platform offers a range of customization options, allowing me to seamlessly integrate the FAQs into my website's aesthetic. Features: ⭐️⭐️⭐️⭐️⭐️ Avada goes beyond the basics, offering robust features that enhance the overall user experience. From accordion-style layouts to responsive design, the app caters to diverse needs with finesse. I particularly appreciate the versatility in styling options, ensuring my FAQs look seamlessly integrated into my site. Customer Support: ⭐️⭐️⭐️⭐️⭐️ What truly sets Avada apart is their exceptional customer support, exemplified by their staff member Prakash. When I encountered a minor issue with styling, Prakash was quick to respond and provided a solution that exceeded my expectations. His expertise and dedication to resolving my concern promptly were commendable. Prakash's Support: ⭐️⭐️⭐️⭐️⭐️ Prakash's assistance was nothing short of outstanding. He not only addressed my immediate concern but also took the time to ensure I understood the app's full potential. His professionalism and knowledge left a lasting impression, making me confident in the choice of Avada for my FAQ needs. Overall Experience: ⭐️⭐️⭐️⭐️⭐️ In conclusion, Avada is more than just a FAQ app – it's a game-changer for Shopify users looking to enhance their customer support and website functionality. The combination of a user-friendly interface, powerful features, and exceptional support, exemplified by Prakash, makes Avada a must-have for any online store. I wholeheartedly recommend Avada to fellow Shopify users seeking a reliable and feature-rich FAQ solution.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Thanks so much for your help Jasmine and Anivia. This is my first time building a webshop, so I'm totally new to this. I wanted to make some adjustments and Jasmine was there to help me. Quick response and clear explanation. I recommend avada to everyone <3

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Excelente, necesite soporte y guias para habilitar preguntas frecuentes y Hana me ayudo demasiado, hizo lo mejor que pudo para ayudarme y solucionar mi requerimiento. Me siento complacida con su ayuda y feliz con los resultados.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

This app fulfilled everything I'm looking at! Super fast response from the support team too. Big kudos to Esther who saved my day!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Pamela solved all of my inquiries quickly, also the app is very intuitive to use. 5/5 stars

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Hana has been very helpful , her quickness in responding and solving the problems is amazing ! Thank you Avada and Hana.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

nsuper reactive support helped me within mintues

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Abby was very helpful, responsive and provided a great service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I faced an issue, and Esther from customer support was super responsive and helped me fixed the issue within couple minutes

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

loved the app offers a lot for free and helps you grow your business. amazing! big thanks to tiana - tony

Using app

8 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

One of the best customer support agents I have dealt with. Very responsive, helpful, and polite. I strongly recommend it!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

I recommend the application; I had the pleasure of receiving assistance from Pamela, very kind and helpful. She helped me solve the problem with very quick turnaround times

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Sunny provided an awesome support, really like FAQ page feature!

Store

Mshop

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 11, 2024

Lydia was very helpful with my request

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

My first impression was really good, I faced a problem and one of their agents, Esther, solved the problem pretty fast.

Store

Rotomy

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Amazing FAQ and the best help i've ever got!

Using app

About 1 hour

Total reviews

2

Average rating

5.0