All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2022

I used this app to embed a virtual assist feature, however, a problem occurred where the Icon was not changing Abby came and she solved this problem quite quickly which I loved.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

It's very helpful. Saved much time. And thank Esther for helping us out. Really excellent customer service.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

I have some issues with the icons and contact support. I talked to Esther, she instantly deals with the issue with a fast replying time.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Very good app, I can highly recommend it! The service is also very good. I had an Supporter called Hana and she helped me very quick with my problems and was super nice!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

I used this app to add my FAQs to my website and i must say it's a great app to use and most importantly the customer service#Hana

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I was facing a problem, actually i thought there was a problem and I was fighting with the costumer support and this guy, Prakash, came and helped, he was so patient with me, he kept on helping no matter how rude i was, and at last he made me realize that the issue i was facing was with another app, not with AVADA! This Guy is a legend!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

good customer service , thanks to esther she was efficient and she helped me in the most efficient way (that's 100 words bitch :))

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

I was looking for a simple FAQ app for my site. Great support, simple setup, and most of all free! Just what I needed.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

The guys at AVADA are always so helpful, special thanks to Esther and Marcus for their work! cheers guys

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Fantastic Support and Staff especially Jasmine. I was facing some FAQs Limit Issues which Jasmine resolved within seconds and it was a tremendous experience.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Amazing job! Thanks a lot for your help.............................................................

Store

USHROOM

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Juliana was quick to reply to my need for assistance. She was very helpful and got everything taken care of with no issues at all.

Using app

15 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Eine sehr hilfreiche App und einfach zu nutzen. Bei Fragen unterstützt mich Jasmine von AVADA schnell, professionell und freundlich. Kann diese App nur empfehlen.

Store

Brushly

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great! Could do with some extra features but they have a section where you can suggest an option yourself or vote on options that others have suggested. And they are actually doing something with the feedback. (Not something you see every day.) Of course 5 stars as this app does exactly what is promised and... it's free!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Abby est tout simplement géniale dans son accompagnement. L'app nous est très utile et offre beaucoup de possibilités. Merci beaucoup

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Great customer service. Liz was excellent in helping me with my configuration. I really the whole FAQ page, it looks very professional.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

i us the app and i like it so helpful free and stylish special thanks to prakash from the support ..

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Tony is so nice and helpful. This is a true free APP that I highly recommend. Try it out, you won't be disappointed.

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I just started using the app to build my FAQ page. Prakash helped me to get unlimited categories and questions. Support is very prompt and helpful for a free app.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

They are absolutely great. The service is perfect and they offer a lot for free. Also the contact is very quick and friendly. I recommend this for everyone. <3

Using app

10 months

Total reviews

1

Average rating

5.0