All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2022

I'm loving this app, is so intuitive and functional. I had a problem uploading my questions to the FAQs and Abby fixed my problem immediately with great customer support. 10/10!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Great little app. Customer support from Hana was outstanding as well. I had a few questions, they quickly answered to help me clarify a few issues. I had one small issue, and Hana told me how to change it so it fit my needs. Thanks.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

On time support, thank you! one of the best apps highly recommended for everyone thinking about it!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Great support by abby. Quick solution on a free tool is amazing. Truly a worthy tool to have on your store.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

This is great and intuitive. Prakash helped me figure it out, thanks to him!! I can't wait to see how many people this helps.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

I used the app many times before as well. Easy to manage and valuable to my store. Thank you team for the support as well. Mr. Prakash!!!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Usei esta app para me ajudar a adicionar uma página de reviews a minha loja online. Quando atingi o limite de FAQs a Jasmine foi muito rápida a verificar a conta.

Using app

21 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Perfect! I found this FAQ app and I needed some help to setup. Hana was very prompt and helpful in her response. thank you

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

I had a great customer service experience with Liz. She was very kind and supportive going out of her way to help fix me a font issue.

Store

Calx

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 15, 2022

Great support from Prakash! He helped me through setting up and getting everything sorted for using it in my store.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

This is the best app I've found with all the features I'm looking for. Moreover, the support teams are quick and very helpful in seconds. Special thanks to Jasmine for her help. We took care of my problem in five minutes and now everything is great!

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

So far so good! This is the second AVADA app I am using. Their customer service is amazing, Abby helped me in a matter of minutes :)

Using app

4 months

Total reviews

29

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

The app is great & easy to use! Support is also amazing - Thank You specifically to "Emily" for answering all my questions!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

I updated my theme for spring/summer 2023 and needed a quick assist with my FAQ page and quick it was. I spoke with Hana who didn't even gain full access into my store and was still able to fix the problem for me. Thanks so much. I really love using Avada's products. They have the best customer service!

Using app

5 months

Total reviews

14

Average rating

4.6

5 / 5 Share

Nov. 13, 2022

Helpdesk has been friendly, efficient and prompt, while the FAQ page works quite smoothly for us. Design is clean and suitable.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Ich habe diese Apps für das Erstellen meiner FAQs verwendet und bin mit dem Service sehr zufrieden. Ich kann die App empfehlen!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

I only use the free version at this time, as I not yet, will need to upgrade. Liz from Customer Service, helped me remove the FAQ amount limitation. She was super helpful, friendly and swift! The app itself, is easy to use, and integrates well with my store. I love how the FAQ pages combines the searchability bar, to search through all the FAQ's

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Great app and great service. Makes for a tidy location for all question and answer needed by customers.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Fast reliable and good support from Liz !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

Kankin

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2022

App is very direct and user friendly. Prakash is very friendly! Good service from the team. Can always count on them for assitance.

Using app

12 months

Total reviews

4

Average rating

5.0