All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2022

I haven't used the app so far, has been installed recently. The setup and the design it is easy to handle and seems straight forward for every individual. I believe it is the right product I need. The customer service was a brilliant experience with Aisha while assisting with setting up the app. Definitely recommend Avada. Thanks a lot Aisha, Keep up with great work!

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 26, 2022

The app has great customizable features. Their faq page has helped me create a professional-looking page for my website.

Using app

11 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2022

At first, it was unclear why do I need to connect the chat and contacts if I only needed a FAQ page but then everything was fine and the app ended up nice and useful. Thank you!

Store

Bplanet

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2022

really really good, help desk was a breeze and was so quick to fix my store. would recommend to anyone who wants a good faq page!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2022

ich habe die App für faq verwendet. klappt sehr gut, Bin sehr zufrieden! Der Kundenservice war sehr schnell da und sehr hilfreich. Einfach Super!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

Love to work with Prakash so friendly and chill and he helped me a lot thank u so much. <3 <3 <3 <3 <3 <3

Store

oTidy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

This app is superb and Jasmine was brilliant in guiding me through the set up process! I cannot recommend enough!!

Using app

2 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 23, 2022

comprehensive function and FREE. easy to use panel and customization available. responsive and help LIVE support team. totally tech free to implement help widget

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I used this app for FAQs and I really like how it works with good customer support, I highly recommend.

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Great customer support, Had some questions and Prakash was very helpful with answering them quickly. Thank you!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

quick support, everything is fine. they removed my branding upon request. good service, would recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

This a really great 'help/FAQ' app for any store, and its FREE! Live chat was very helpful. Esther was amazing in helping me remove the AVADA branding as well as clarifying a few things for me. Glad to have found this app, I also use AVADAS other app for emails popups - that is also a great app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Awesome App and great customer service! Hana from AVADA has solved my questions positively. Can't wait to finish!

Store

閱悅

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Emily was a great help in getting this set up! Response was super fast and so very helpful! Can't wait to finish configurations so that I can get it going on my website. Cheers!

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Great customer service. I asked for customizations (font / size of the chat bubble) and they were very responsive and able to make the app match my website.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Support was instant and super helpful with all my questions/demands (thanks Esther). Very nice app! Would definitely recommend.

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 21, 2022

Liked this app, even better support, very quick and helpful! Recommend for every commerce shop owners!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Este app é mujito bom. Deixa a loja com a personalidade bem profissinal. O suporte da Jamine é incrível. Parabens!!!!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Simple d'utilisation, Parfait pour réaliser une FAQ ! Service client pro et réactif, je recommande !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Upon browsing quite a number of app, I think I'm gonna settle with Avada Chat. It has also the FAQ page & Info built-in together with chat. That's makes easier for our customer to get information about our business. Avada support is good & fast. Emily help us to remove the AVADA branding in the widget quickly. Thanks a lot to the team. I would highly recommend this app & the support team. Thanks

Using app

2 months

Total reviews

2

Average rating

5.0