All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 9, 2024

the support chat is very fast and helpful and Abby help me alot

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I had been struggling to integrate a FAQ theme onto my storefront, and despite my best efforts, I couldn't get it to work. Prakash from the help desk went above and beyond to assist me. Not only did he provide clear instructions, but he also took the initiative to collaborate with me through a link, fixing the issue personally. His expertise made the entire process seamless. I'm truly grateful for the outstanding support and exceptional service Prakash provided. Thank you!

Store

My Store

Using app

About 1 hour

5 / 5 Share

Jan. 3, 2024

Free app. Easy to setup. Looks great on website. what else would I need? Customer support? They are great at it too, especially Esther who was so quick with replies to help me setting it up.

Store

MIHA

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Great App and very helpful support staff.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

thank you Abby‘s help, it is quickly!

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

I started using this app for my online store which is really a complete user friendly app. I have full control to customize this apps visibility for all my needs. Thanks for your quick support and apps.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Thanks to Hallyfe , Sunny and Tony for quickly solving my problem :) It's a very good application and they are very responsive!

Store

KJ-shop

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

I like This app , Thanks Jasmine

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Very quick and kind support! Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

I am confident in the app's security to recommend it. It stands out with the top rating compared to its competitors.

Store

sessca

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

Great FAQ and even better support from Hana with setting up everything. She was very patient and was able to answer all my questions. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

I recommend this app for two reasons: 1: They have 24/7 customer service and their team of dedicated workers are always ready to tackle any challenge you throw at them. Like I asked a question and got a response within seconds. 2: The widget is fully customizable so you can really get it to blend with your store very well. It even looks good in the default version, not a lot of customization needed. If anyone sees this, I would recommend Jasmine as she is what anyone would expect of a customer service rep, she is kind, patient and very calm. Would definitely recommend this app to new and old drop-shippers.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Abby is amazing help and so efficient!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

good customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Very good service. I had a problem and they fixed it for me in minutes with the live service!!

Store

My Store

Using app

About 1 hour

5 / 5 Share

Dec. 15, 2023

Prakash was able to quickly help me fix an issue in a matter of minutes.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

A good and easy app to setup and use for both you, and your customers, does exactly what is says it does. Got a small issues, setting it up, and contacted customer support via chat got immediate response from sunny, that solved the issue in less than a minute. Highly recommend.

Using app

16 days

Total reviews

9

Average rating

3.2

5 / 5 Share

Feb. 1, 2024

I had some small issues with my FAQ page. Just ask Hallyfe, and he'll sort it out for you in no time. Really well and quickly arranged.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

I have narrowed my choice for a FAQ and WhatsApp Chat App to two. The first was not to my liking as it was not properly laid out to suit my needs. I have just downloaded the Avada App and had a few questions, which were answered by a patient-knowledgeable individual called Emily. Emily thank you so much for your patience and assistance. I believe that at some point I will need your expertise and knowledge again, so hope I get you next time round...Thanks.

Using app

About 1 hour

Total reviews

1

Average rating

5.0