All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Sept. 22, 2022

This a really great 'help/FAQ' app for any store, and its FREE! Live chat was very helpful. Esther was amazing in helping me remove the AVADA branding as well as clarifying a few things for me. Glad to have found this app, I also use AVADAS other app for emails popups - that is also a great app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Awesome App and great customer service! Hana from AVADA has solved my questions positively. Can't wait to finish!

Store

閱悅

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Emily was a great help in getting this set up! Response was super fast and so very helpful! Can't wait to finish configurations so that I can get it going on my website. Cheers!

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Great customer service. I asked for customizations (font / size of the chat bubble) and they were very responsive and able to make the app match my website.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Support was instant and super helpful with all my questions/demands (thanks Esther). Very nice app! Would definitely recommend.

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 21, 2022

Liked this app, even better support, very quick and helpful! Recommend for every commerce shop owners!

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Este app é mujito bom. Deixa a loja com a personalidade bem profissinal. O suporte da Jamine é incrível. Parabens!!!!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Simple d'utilisation, Parfait pour réaliser une FAQ ! Service client pro et réactif, je recommande !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Upon browsing quite a number of app, I think I'm gonna settle with Avada Chat. It has also the FAQ page & Info built-in together with chat. That's makes easier for our customer to get information about our business. Avada support is good & fast. Emily help us to remove the AVADA branding in the widget quickly. Thanks a lot to the team. I would highly recommend this app & the support team. Thanks

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Just started using it now, don't know if it's good, but, Abby gives great help, hope the app is great!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Gut, übersichtlich und einfach. Tolle App, die uns hoffentlich das Leben mit unserem Onlineshop deutlich vereinfachen wird! Der Support ist schnell und sehr hilfsbereit. Top!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

It is a good FAQ app that helps with simplifying of the FAQ Page. The whole lay-out looks better and the contact app is also great.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

This app is awesome! And their support is quick and fast! Jasmine has been very friendly and did her job professionally. App works flawlessly! I highly recommend it.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Better then I expected. Everything easy to use and very good explained. Customer support is friendly and helpful. Juliana fixed my issue in a second. Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

This app is amazingly easy to set up, slowly discovering more and more Avada products, and they don't stop surprising me whit the excellent effectiveness of their products. A had an excellent experience whit, Prakash, from chat support extending app futures for me.

Store

Acuslat

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

Prakash (a VA) helped me remove the brand on my FAQ page and was very kind. This app has everything you need, don't bother looking anywhere else!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2022

I used this app for the first time and I don't think there is a need to use a paid app. This app is free and has all the features I need. And the real-time chat consultant was very friendly. Her name was "Hana".

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Jasmine have been really a great help ,it smoothens my experience with this app, she so kind............................................................................................................................................................................

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Great customer service from Juliana helped me to remove the branding and widget as I only had need for the FAQ page. Thanks!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Communication is great!! so helpful and fast with getting what i needed done. So easy to install great addition to my website

Using app

1 day

Total reviews

1

Average rating

5.0