All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Aug. 30, 2022

Esther is very nice. She give me a relly quick help. And also, this app really help my business to improve my sale.

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

FAQを作成したく、お試しで利用させていただきましたが、カスタマーサポートが迅速で、丁寧で、安心できるアプリでした。(現在使用中ですので、まだわかりませんが、今後使用させていただき、さらに様子を見たいと思います。)

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 26, 2022

El servicio de atención al cliente es excelente! Hana nos ayudo a personalizar todo lo que queríamos para que quedara justo como deseábamos.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Easy to use app and nice features to come with it. Customer service is highly responsive and helpful

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Esther helped me with the technical problems I had. Excellent customer support. And having unlimited FAQs is great to have.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

i used this app to help me set up my FAQ page on my website and Emily was so helpful with guiding me through everything it was a nice experience.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Tienen un excelente servicio al cliente te responden sin importar la hora que sea, y sus FAQS son espectaculares.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

We are just a startup but found this app matches our needs. The help desk is super speedy and supportive. Great, and I wish you success all.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

This app is very useful and helpful for users who want to create a great FAQ. I like how user friendly the app is. I would recommend this app to anyone looking for a quick and easy way to create a FAQ on Shopify.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

My customer service agent, Esther, was very helpful in getting me setup . She was attentive and very nice!.And the app is nice and interactive.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Heel vriendelijke en behulpzaam, ik raad dit platform een ieder aan, ik ben snel en goed geholpen door ''Abby'' :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

My customer service agent, Prakash, was VERY helpful in getting me setup on this app. He was attentive and very nice! The app has been super easy to use so far. I'm already impressed with the customer service and with the app itself! 5 STARS!!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

Helpful and quick support from Hana! Useful app too, with some level of customization and an easy way to bring up FAQ to users.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2022

I used this app for the FAQ section of my site caronico.net. The team behind the FAQ app are very helpful and they are always available. I recommend the app to anyone who needs an FAQ section on their site. Liz is especially helpful.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Prakash helped with support very quickly and efficiently to solve my issue. And the app is also really good!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Sehr übersichtliche App mit vielen Auswahlmöglichkeiten. Sehr einfach zu verstehen. Prakash vom Kundensupport hat mir sofort geholfen und alle nötigen Funktionen freigeschaltet. Sehr netter und freundlicher Kontakt.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

This app is so easy to use. You can build FAQ in a minute way. Avada and abby help me a lot. Thank you

Store

Zhaviah

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Can't believe this is a free app. It works like a charm and the support from Esther is amazing. Thank you so much!

Using app

31 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 16, 2022

Hana was so quick and super helpful! Amazing service. Excited to use this feature in my shop - thanks hana!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

This app is really user friendly! Aisha gave me great customer service. Helped me with everything I needed in a little under 5 mins! I will keep this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0