Avada WhatsApp Chat, FAQ Page
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,361
chart
#13,908
All reviews
Rating Breakdown
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Nov. 3, 2023
Hana and Abby are both very responsive, supportive ! The app is easy to use and helpful to my website.
Nov. 2, 2023
quick and amazing support from hana !
Store
My Store
Using app
About 1 hour
Nov. 2, 2023
The most seamless app ever! Great Helpdesk, very costumer oriented and easy to use! Jasmine was the best with me :) I recommend 100000%
Nov. 1, 2023
I give Emily a 5 star review she was wonderful, very helpful. She walked me through the whole process made sure I understood everything. She was a Joy to talk to. She was so kind and sweet. Thank you Emily very much.
Nov. 1, 2023
It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.
Oct. 31, 2023
10/10 the best customer support I have had recently! Anthea and Toby from the team fulfilled my request with little to no time wasted, it was fast!
Oct. 30, 2023
Helpful and good use, Lydia is very enthusiastic and patiently answered my questions and effectively solved the problems I encountered.
Oct. 29, 2023
It's a great app, I can't live without it anymore, a big thank you to Emily who was a great help
Oct. 28, 2023
Easy to use, chat is available 24/7 to help, which is very convenient. I would recommend.
Oct. 27, 2023
Esther was a great customer care representative, and she helped me with most of the issues I had. Overall, Avada is a good app, and it helped me with making easy my FAQ page.
Oct. 26, 2023
I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.
Oct. 25, 2023
I recently integrated the Avada WhatsApp Chat and FAQ Page App into my website, and I couldn't be happier with the results. Not only is the app incredibly user-friendly and effective, but the customer support, especially from Abby, has been outstanding. The Avada WhatsApp Chat feature has improved communication with my website visitors. It's a great tool for quick and direct customer interaction. The FAQ Page App is a fantastic addition, making it easy for my customers to find the information they need efficiently. But what truly sets this app apart is the exceptional customer support. Abby has been instrumental in ensuring a smooth setup and resolving any issues that arose. Her responsiveness and willingness to go the extra mile to assist me have been greatly appreciated. Overall, the Avada WhatsApp Chat and FAQ Page App is a must-have for any website, and the top-notch support from Abby makes it an even better choice. I highly recommend it to anyone looking to enhance their website's functionality and customer service. Thank you, Avada, and a big shoutout to Abby for her fantastic support!
Oct. 23, 2023
I’m loving the experience with this app, it is easy to set up and the templates help me with some ideas to improve the text I had prepared. The app customer support is amazing, they answered quickly, Emily was so helpful and kind, she answered my questions and got some settings done in less than 5 minutes. Thanks Avada.
Oct. 22, 2023
They helped me quickly and well. 'problem' was quickly resolved. Special thanks to Hana and Gideon.