All reviews

Rating Breakdown

  • 5
    98% (1,329 ratings)
  • 4
    2% (30 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2024

I would like to thank Jasmine for her support and quick solution!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

customer care service is very helpful ,they solved my problems very fast and clearly ,thank you JASMIN and TONY

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

"Lydia has helped me very well, done exactly what I requested.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Experience was great, helpdesk was quick and fast, I spoke with Audrey and she was always quick to help and resolve all my issues. Def rec this app

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

recently integrated Avada, the FAQ app for Shopify, into my online store, and the experience has been nothing short of phenomenal. Avada not only offers a sleek and user-friendly interface for creating and managing FAQs but also provides top-notch customer support that sets them apart. Ease of Use: ⭐️⭐️⭐️⭐️⭐️ Avada's intuitive design made setting up and customizing my FAQs a breeze. The platform offers a range of customization options, allowing me to seamlessly integrate the FAQs into my website's aesthetic. Features: ⭐️⭐️⭐️⭐️⭐️ Avada goes beyond the basics, offering robust features that enhance the overall user experience. From accordion-style layouts to responsive design, the app caters to diverse needs with finesse. I particularly appreciate the versatility in styling options, ensuring my FAQs look seamlessly integrated into my site. Customer Support: ⭐️⭐️⭐️⭐️⭐️ What truly sets Avada apart is their exceptional customer support, exemplified by their staff member Prakash. When I encountered a minor issue with styling, Prakash was quick to respond and provided a solution that exceeded my expectations. His expertise and dedication to resolving my concern promptly were commendable. Prakash's Support: ⭐️⭐️⭐️⭐️⭐️ Prakash's assistance was nothing short of outstanding. He not only addressed my immediate concern but also took the time to ensure I understood the app's full potential. His professionalism and knowledge left a lasting impression, making me confident in the choice of Avada for my FAQ needs. Overall Experience: ⭐️⭐️⭐️⭐️⭐️ In conclusion, Avada is more than just a FAQ app – it's a game-changer for Shopify users looking to enhance their customer support and website functionality. The combination of a user-friendly interface, powerful features, and exceptional support, exemplified by Prakash, makes Avada a must-have for any online store. I wholeheartedly recommend Avada to fellow Shopify users seeking a reliable and feature-rich FAQ solution.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Great customer support. Jasmine was fast, easy and incredibly helpful. 5 stars across the board. Thank you so much for the phenomenal customer support. I will definitely be sticking with Avada for this alone. Thanks again Jasmine!

Store

Nublume

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Thanks so much for your help Jasmine and Anivia. This is my first time building a webshop, so I'm totally new to this. I wanted to make some adjustments and Jasmine was there to help me. Quick response and clear explanation. I recommend avada to everyone <3

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Abby is a very nice girl, she helped me a lot!

Using app

44 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

I recently had the pleasure of using the Avada FAQ app for my online store, and I must say, I am extremely satisfied with the experience it provided. The app not only resonated with my preferred style but also seamlessly complemented the overall aesthetic of my shop. One of the standout features for me was the availability of real-time customer support. I had the pleasure of chatting with Sunny, a representative who exhibited a high level of dedication and professionalism. Sunny not only took the time to address all of my inquiries thoroughly but also went above and beyond to help me customize the layout of my pages. The compatibility of Avada FAQ with my store's theme and the personalized assistance I received from Sunny truly exceeded my expectations. I am delighted to have discovered this app and wholeheartedly recommend it to anyone in need of a customized FAQ page. Avada has earned my trust and gratitude for delivering an outstanding product along with exceptional customer service. Kudos to the Avada team!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Excelente, necesite soporte y guias para habilitar preguntas frecuentes y Hana me ayudo demasiado, hizo lo mejor que pudo para ayudarme y solucionar mi requerimiento. Me siento complacida con su ayuda y feliz con los resultados.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

The team at Avada were super helpful in getting the app working well with our theme, especially Audrey who was very responsive and assisted me in answering all my questions quickly. Great app it seems so far!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

An app that is simple and easy to use. I encountered some difficulties when making some DIY settings. And then I contacted customer support via chat got immediate response from Sunny and William. and it was quickly resolved perfectly. Very highly recommended!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

This app fulfilled everything I'm looking at! Super fast response from the support team too. Big kudos to Esther who saved my day!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Emily was very helpful and prompt in answering my questions! Thank you!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Esther was great! She helped me with everything I needed. Literally EVERYTHING. I love this app !

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

VERY GOOD! RECOMMEND!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Added this app to our Shopify store and had a couple of set-up issues. Tiana from the helpdesk was super quick to jump on the chat and even faster in rectifying and troubleshooting the issues I had. So far, the app works brilliantly and works well within our shop front. Will keep playing with it and adding to it so that it is more customised.

Using app

About 2 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 16, 2024

Pamela solved all of my inquiries quickly, also the app is very intuitive to use. 5/5 stars

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Prompt and quick help. Thanks a lot to Hana. She solved the issue in no time

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Hana has been very helpful , her quickness in responding and solving the problems is amazing ! Thank you Avada and Hana.

Using app

About 1 month

Total reviews

1

Average rating

5.0