Rating

4.9

feedback

919

Reviews

chart

#718

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    10%
  • Less than a month
    19%
  • Less than a year
    41%
  • More than a year
    26%

Reviews Summary

The Shopify App has received mostly positive reviews regarding its support team, with many users praising the fast and friendly assistance provided by team members such as Melody, Doris, Mia, and Tiana. Users appreciate the quick resolution of issues and the helpful guidance offered by the support staff. Additionally, the app is commended for its functionality in generating invoices and delivery orders efficiently. However, some users have mentioned that the base templates and upgrade templates appear outdated and may require customization to meet specific standards.

Highlights

Positive reviews about the fast and friendly support provided by team members like Melody, Doris, Mia, and Tiana
Positive feedback on the app's functionality in generating invoices and delivery orders efficiently
Concerns raised about the outdated appearance of base templates and upgrade templates

Rating Breakdown

  • 5
    91% (837 ratings)
  • 4
    7% (65 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

thank you very much, customer service is fast and great, thanks again LYDIA

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Le service chat est très réactif aux messages , l'application est simple d'utilisation.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I was helped by Kevin, who did a great job!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

The customer service is 100/100 and they are very quick to assist and respond

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Many thanks to Kevin and Anivia, who were very reactive in answering my questions and making custom modifications to e-mails and invoices sent to customers.

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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