All reviews

Rating Breakdown

  • 5
    91% (797 ratings)
  • 4
    7% (61 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
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4 / 5 Share

March 21, 2024

Bon aide technique mais trop de défaut pour une application aussi simple à la base

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2024

hana was great, quick and answered all my questions, and when I was still having problems, hana did it on their end, as i'm a noob.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 15, 2023

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 14, 2023

Esther and all the team are super helpful 10/10 for the support team

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 24, 2023

The app needs some work e.g. when it comes to templates, there are issues with translations or spacing. The customer service however is very friendly and responds quickly.

Store

Stagman

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 25, 2023

i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 2, 2023

I had a few issues with the app but contacted Esther through chat and she was so helpful! Thank you Esther. :)

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 15, 2023

Le support est très pro! A 00:30 en pleine nuit j'ai eu une réponse en 1minutes ! Franchement Bravo.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 12, 2023

have had a relatively good experience the support has been great Hanna was the main person i was talking to and the app has a good amount of customization but the were a few errors that were quickly fixed by support.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 17, 2023

Le service technique est tres performant, merci! la facture est presque parfaite. Ce n'était pas évident car la base Shopify est inadaptée au systèmes français. Merci Sunny

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 18, 2023

It's good app. easy to use even for the beginners. the problems are instantly solved by the technicians. i am very much satisfied by Avada Invoice order Printer .

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2022

Esther and Tony were super fast and reactive, the only point missing is the page fit to print in A4 page instead of US letter

Store

Holyfat

Using app

8 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 4, 2023

Does the work. Had an issue, then was helped fast enough by the support Chat. Hello Hana, thanks for the help. Hello Emily, you did a great job

Store

Zanaé

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

4 / 5 Share

Nov. 7, 2022

La modification des comamndes n'était pas prise ne compte dans l'impression. Ceci a été résolu par le support.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Vos commentaires ont été partagés avec toute notre équipe chez AVADA. Lorsque nous entendons parler de clients satisfaits comme vous, nous répandons la positivité autour de nous ! Meilleur, Équipe d'assistance AVADA

4 / 5 Share

Oct. 24, 2022

Hana a été d'une aide formidale, elle a su répondre à toutes mes questions super clairement et rapidement, je recommande ! <3

Using app

33 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Nous apprécions sincèrement que vous ayez pris le temps de partager avec nous votre expérience chez AVADA. Au nom de toute notre équipe, merci de nous avoir permis de vous soutenir. Tous mes vœux, Équipe d'assistance AVADA

4 / 5 Share

Oct. 24, 2022

Liz helped me to fix a bug and now it works perfect! Easy to use for all your invoices, you can also add extra text.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Best, AVADA Support Team

4 / 5 Share

Sept. 30, 2022

J'ai eu recours au support avada et j'ai été en contact avec Esther qui a toujours été très réactive ! Merci à elle :) Nos demandes ont bien été transmises à chaque fois, mais les équipes techniques oubliaient de temps à autres quelques détails concernant nos demandes. Des retours étaient nécessaires, mais dans l'ensemble tout s'est assez bien déroulé

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2022

Directions are sometimes translated in a confusing way and a bit hard to follow when just starting out. Abby at CS was helpful when I reached out.

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 10, 2022

Their customer service is friendly, helpful, and responsive. I had the pleasure of being served by Hana today and she did a great job!

Using app

About 1 hour

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 4, 2022

Good app for invoices. Easy to set up. Amazing support. Abby helped me resolve a few issues real quick. More options to change the automated email design would have been 5 stars.

Store

Modelle

Using app

2 days

Total reviews

4

Average rating

4.8