Avada Order Printer & Invoices
Avada PDF Invoice / Order Printer app
Rating
4.9
feedback
880
chart
#1,286
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
10%
-
Less than a month
19%
-
Less than a year
41%
-
More than a year
26%
Reviews Summary
The reviews for the Ava PDF Invoice Order Printer app are overwhelmingly positive, with many users praising the excellent customer service provided by the support team. Positive themes include quick and efficient assistance from support agents such as Hana, Esther, Jasmine, Liz, and others. Users appreciate the app's functionality, ease of use, and the ability to customize templates to suit their business needs. Additionally, the app is commended for its time-saving features and the prompt resolution of issues by the support team. However, there are a few reviews mentioning minor issues with the app's templates and translations, but these are overshadowed by the high level of customer service and overall satisfaction with the app's performance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 21, 2024
Okay, after a bad experience, they managed to help me in no time, so I'm changing my comment here. great and fast service by Tiana. Now my customers are able to see there invoices. thanks for helping!
Dear Realifestore store owner, Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction. At Avada, we strive to offer extensive support hours, with our technical support available from 8 AM to 2 AM (GMT +7) on weekdays and until midnight on weekends, while our customer support team is accessible 24/7 to address non-technical issues. We aim to cover as many hours as possible to effectively support our diverse customer base. We understand that there may still be instances where our availability might not meet everyone's needs, and we are continually working on improving our services. If you're willing, we would appreciate another opportunity to demonstrate the value of our app. We are committed to providing a positive experience and would like to invite you to reinstall the app so we can assist you further. Your feedback is crucial in helping us improve, and we hope to have the chance to better serve you in the future. Warm regards, Esther - Customer Success Lead
July 16, 2024
July 10, 2024
I had an outstanding experience with the support team! Mia and Technician Toby were both incredibly helpful and professional. Mia guided me through the application with clear and concise explanations, making everything easy to understand. When I encountered a technical issue, Technician Toby stepped in and resolved it swiftly with his impressive expertise. Their combined efforts made my experience seamless. I highly recommend their exceptional service!
July 10, 2024
Je viens d'installer l'application qui à l'air plutôt bien et très pratique. Si vous avez une question vous serez très bien renseigné par le service client, comme Charles qui a su répondre très rapidement à ma demande et je le remercie fortement.
July 9, 2024
Kevin from the customer support was really helpful. He helped me to customize the invoice with coding just how I wanted it. I can recommend.
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