All reviews

Rating Breakdown

  • 5
    92% (592 ratings)
  • 4
    7% (45 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (633)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 13, 2025

Excellent module ! L’application Avada Facture PDF est simple à utiliser et s’intègre parfaitement à notre workflow. Les factures sont claires, bien présentées et conformes à nos besoins. Le support est également très réactif. Je recommande vivement pour toute entreprise cherchant une solution fiable et efficace.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 22, 2025

Store

Splox

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2025

bien trés aimable

Store

krater

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 25, 2025

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 3, 2024

Positives: Support is fast and friendly Negatives: Base templates and upgrade templates look outdated. Not good on the eye in my opinion

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 18, 2024

The default templates are pretty standard and I found needed a lot of customisation to meet Australian standards. Furtunately the team at Avada could make the changes very quickly via the online chat. Amy, Charles and Doris were very receptive and could do everything I needed. I found uploading a mock-up of what we wanted helped a lot.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 20, 2024

hana was great, quick and answered all my questions, and when I was still having problems, hana did it on their end, as i'm a noob.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 15, 2023

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 14, 2023

Esther and all the team are super helpful 10/10 for the support team

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 25, 2023

i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 2, 2023

I had a few issues with the app but contacted Esther through chat and she was so helpful! Thank you Esther. :)

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 12, 2023

have had a relatively good experience the support has been great Hanna was the main person i was talking to and the app has a good amount of customization but the were a few errors that were quickly fixed by support.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 17, 2023

Le service technique est tres performant, merci! la facture est presque parfaite. Ce n'était pas évident car la base Shopify est inadaptée au systèmes français. Merci Sunny

Using app

7 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2022

Esther and Tony were super fast and reactive, the only point missing is the page fit to print in A4 page instead of US letter

Store

Holyfat

Using app

7 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 4, 2023

Does the work. Had an issue, then was helped fast enough by the support Chat. Hello Hana, thanks for the help. Hello Emily, you did a great job

Store

Zanaé

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team

4 / 5 Share

Nov. 7, 2022

La modification des comamndes n'était pas prise ne compte dans l'impression. Ceci a été résolu par le support.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Vos commentaires ont été partagés avec toute notre équipe chez AVADA. Lorsque nous entendons parler de clients satisfaits comme vous, nous répandons la positivité autour de nous ! Meilleur, Équipe d'assistance AVADA

4 / 5 Share

Sept. 30, 2022

J'ai eu recours au support avada et j'ai été en contact avec Esther qui a toujours été très réactive ! Merci à elle :) Nos demandes ont bien été transmises à chaque fois, mais les équipes techniques oubliaient de temps à autres quelques détails concernant nos demandes. Des retours étaient nécessaires, mais dans l'ensemble tout s'est assez bien déroulé

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2022

Directions are sometimes translated in a confusing way and a bit hard to follow when just starting out. Abby at CS was helpful when I reached out.

Using app

About 6 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 10, 2022

Their customer service is friendly, helpful, and responsive. I had the pleasure of being served by Hana today and she did a great job!

Using app

38 minutes

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 4, 2022

Good app for invoices. Easy to set up. Amazing support. Abby helped me resolve a few issues real quick. More options to change the automated email design would have been 5 stars.

Store

Modelle

Using app

2 days

Total reviews

5

Average rating

4.8