AG Order Printer, PDF Invoices
Avada PDF Invoice / Order Printer app
Rating
4.9
feedback
909
chart
#668
All reviews
Rating Breakdown
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Sept. 18, 2024
The default templates are pretty standard and I found needed a lot of customisation to meet Australian standards. Furtunately the team at Avada could make the changes very quickly via the online chat. Amy, Charles and Doris were very receptive and could do everything I needed. I found uploading a mock-up of what we wanted helped a lot.
July 21, 2024
Okay, after a bad experience, they managed to help me in no time, so I'm changing my comment here. great and fast service by Tiana. Now my customers are able to see there invoices. thanks for helping!
Dear Realifestore store owner, Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction. At Avada, we strive to offer extensive support hours, with our technical support available from 8 AM to 2 AM (GMT +7) on weekdays and until midnight on weekends, while our customer support team is accessible 24/7 to address non-technical issues. We aim to cover as many hours as possible to effectively support our diverse customer base. We understand that there may still be instances where our availability might not meet everyone's needs, and we are continually working on improving our services. If you're willing, we would appreciate another opportunity to demonstrate the value of our app. We are committed to providing a positive experience and would like to invite you to reinstall the app so we can assist you further. Your feedback is crucial in helping us improve, and we hope to have the chance to better serve you in the future. Warm regards, Esther - Customer Success Lead
March 21, 2024
Bon aide technique mais trop de défaut pour une application aussi simple à la base
Feb. 20, 2024
hana was great, quick and answered all my questions, and when I was still having problems, hana did it on their end, as i'm a noob.
Dec. 15, 2023
Nov. 24, 2023
The app needs some work e.g. when it comes to templates, there are issues with translations or spacing. The customer service however is very friendly and responds quickly.
Oct. 25, 2023
i had to contact the support department as the templates we use were not compatible with our printer and were chopping line off the print. Sunny and Abby were superb and go the templates udated
Oct. 2, 2023
I had a few issues with the app but contacted Esther through chat and she was so helpful! Thank you Esther. :)
Sept. 15, 2023
Le support est très pro! A 00:30 en pleine nuit j'ai eu une réponse en 1minutes ! Franchement Bravo.
April 12, 2023
have had a relatively good experience the support has been great Hanna was the main person i was talking to and the app has a good amount of customization but the were a few errors that were quickly fixed by support.
Feb. 17, 2023
Le service technique est tres performant, merci! la facture est presque parfaite. Ce n'était pas évident car la base Shopify est inadaptée au systèmes français. Merci Sunny
Jan. 18, 2023
It's good app. easy to use even for the beginners. the problems are instantly solved by the technicians. i am very much satisfied by Avada Invoice order Printer .
Nov. 21, 2022
Esther and Tony were super fast and reactive, the only point missing is the page fit to print in A4 page instead of US letter
Jan. 4, 2023
Does the work. Had an issue, then was helped fast enough by the support Chat. Hello Hana, thanks for the help. Hello Emily, you did a great job
It’s great to hear that you had a positive experience at AVADA. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to assist you further, let us know. Regards, AVADA Suppor Team
Nov. 7, 2022
La modification des comamndes n'était pas prise ne compte dans l'impression. Ceci a été résolu par le support.
Vos commentaires ont été partagés avec toute notre équipe chez AVADA. Lorsque nous entendons parler de clients satisfaits comme vous, nous répandons la positivité autour de nous ! Meilleur, Équipe d'assistance AVADA
Oct. 24, 2022
Hana a été d'une aide formidale, elle a su répondre à toutes mes questions super clairement et rapidement, je recommande ! <3
Nous apprécions sincèrement que vous ayez pris le temps de partager avec nous votre expérience chez AVADA. Au nom de toute notre équipe, merci de nous avoir permis de vous soutenir. Tous mes vœux, Équipe d'assistance AVADA
Oct. 24, 2022
Liz helped me to fix a bug and now it works perfect! Easy to use for all your invoices, you can also add extra text.
Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around! Best, AVADA Support Team
Sept. 30, 2022
J'ai eu recours au support avada et j'ai été en contact avec Esther qui a toujours été très réactive ! Merci à elle :) Nos demandes ont bien été transmises à chaque fois, mais les équipes techniques oubliaient de temps à autres quelques détails concernant nos demandes. Des retours étaient nécessaires, mais dans l'ensemble tout s'est assez bien déroulé