All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

Jan. 30, 2023

I required assistance due to having a “502 error”, making me unable to print orders or invoices. I got onto customer support and Esther and Gideon were extremely polite and helpful. They have me back up and running within 30 mins. I’m very appreciative and will continue to use Avada for all my ordering/invoicing needs.

Store

Jarvvos

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Hana a été incroyable et a su résoudre mes problèmes ! Je recommande cette appli pour son service client à toute épreuve.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Abby was very qualified professional and helped me to solve all the issues very quickly. Well done! =)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Great system and great customer service. Highly recommend this app. I needed an app to customize invoices and send to customers after an order as well as allow them to download the invoice from their order history. Solved every problem

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Top application, very useful and top support. I had a problem with the template and Abby helped to get solved very fast!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

We have been testing this app for near a month and they support is just superb and very quick and pleasant. they try their best to understand customer needs and propose a solution for it. Lydia was my support agent and Tech guy "Tony" was dev who solved my problem. Jasmine and Esther also helped tremendously. I whole heartily approve of this app.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Super application, je recommande. Service client parfait avec une grande efficacité, merci encore à Jasmine et Tony pour leur aide ☺️

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Très bon SAV Hana à été très à l'écoute et réactive pour régler un problème sur le formulaire. Merci Hana

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

Simple and easy-to-use App, with great customisation. Support is fantastic and responsive. Emily and the development team were very helpful and solved our issue super fast.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

Great customer experience by Liz, quick and clear responses. Thank you! Avada delivers quick and easy set up.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Easy to use and fulfil the need of label and invoice printing. Customer support chat bot is always there to solve any issue. Highly recommended.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Chat function is always available. Jasmine and her developer fixed my problem straight away. They are always very polite and very patient. We started our store with AVADA and are very happy to continue with them.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

AVADA is very easy to use and useful for my store. The attention of the support is fast and very effective. I recommend it. Thanks, team! :)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Great app, Fullfiling my need of label and invoice printing and also customer support is very quick and easy they solve my problem within no minutes. Much Appreciated

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2022

Es muy intuitiva y fácil de utilizar, además puedes contactar por mensaje y te ayudan, a mi Liz me atendió y solucionó mis dudas de manera muy satisfactoria. Gracias Liz

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Absolut empfehlenswert, mehr Service geht nicht! Absolute recommendation, best service of an app I've had so far

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

I am configuring the application, I have not used it yet but the technical service (Sunny) is excellent, fast response and very reactive

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2022

Prakash çok ilgili ve hızlı bir şekilde ilgilendi ve çözümler sundu, avaada hızlı ve çok kolay iş gören bir program.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

COOL HANNA HELPED ME WITH MY ORDER PACKING STUFFCOOL HANNA HELPED ME WITH MY ORDER PACKING STUFFCOOL HANNA HELPED ME WITH MY ORDER PACKING STUFF

Store

TOATIE

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

I had to open a ticket for missing information in some templates. Thanks to Anna and her team for quickly fixing the issue. She provided very easy-to-follow steps, went into my account, and Boom! Issue solved. Thanks

Using app

14 days

Total reviews

1

Average rating

5.0