All reviews

Rating Breakdown

  • 5
    91% (836 ratings)
  • 4
    7% (66 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

Sept. 24, 2022

The best app for the invoice and the best feature is automation email. Esther was really helpful in setting this app up on my store.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Très bonne application. Le service est excellent. Si vous avez besoin d'aide, n'hésitez pas à faire appel à eux via le chat.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Loved the support to get started- cant wait to jump in - looks like it should do everything I need s

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

I used this app help me invoice, Emily was amazing . She helped me with everything I needed. She filled on everything for us also . Great service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Absolutely perfect customer support. I talked with Liz from Avada and she was super nice and helpful! Quick answers and she helped me with everything I needed without any problems, everything was perfect. Definitely recommend!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Jasmine was quick and helpful in removing branding from the pdf invoice automation and answering a few questions.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

I needed support with the look of my invoices and the chat person was outstanding. She understood what I was looking to do and was able to do. Good Job! Thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

The app is really nice and easy to use. They have great support, Tony has helped us immensely with getting the templates we want.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Easy contact et the answer and the help is good The final solution will arrive on monday, then I'm wait for the final result. But the first contact was really good et friendly

Using app

About 5 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 27, 2024

Abby from the customer support was really helpful and quick to find a solution. Really recommend using this app. Thanks!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

J'utilise cette application pour les factures via la plateforme shopify Le SAV en "chat" est top, rapide et efficace

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Easy and convenient to use. Great staff support. Hana was very patient with all my requests and diligently fulfilled all my needs with no issues.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Esther was great at getting the task done quickly. Give Esther a raise; well deserved. Service is great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Emily is sweet, quick and give a phenomenal customer service. much appreciated. and even they provide this service for free!

Store

Starlee

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Bonjour, Service rapide et efficace de l'équipe technique, Abby qui m'a dépannée est très professionnelle. Ce qui me pose problème, c'est que tout est en anglais et rien n'est traduit en français... ce qui manque le plus est une vidéo sur la configuration des factures en français, je n'ai rien compris et je ne suis pas sûr d'avoir pu apporter les modifications adéquates. Cordialement, Hervé

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

No complaints easy to use & chat feature is awesome to get assistance quickly Hakeem is amazing he was so sweet helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

We have been using Avada already for a while, but now with the new EU e-commerce tax laws, we need to show the different tax rates on the invoice. So each country has a different tax rate for our products and another rate for the shipping costs. I contacted support and Tony from Avada was able to help me. He went into my template and set it up correctly and now our invoices are exactly the way we need the, The customer support was amazing. I truly recommend Tony and kudos to Avada for great customer support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

gets the job done, recommended app for creating invoices and automating the process especially for international orders

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Muy buen servicio, Tony es un crack. Los templates estan muy bien pero falta adaptar cosas que no funcionan igual en todos los paises. Tony me lo adapto todo al milimetro, muchas gracias!

Store

Devenur

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Aug. 23, 2022

We have recently started to use the app for documentation/accounting purposes and has made several adjustments to the template to meet our needs. The team of support personnel is very responsive, and a great help. I had help from 4-5 team members in one day, as I had a few questions. Looking forward to using this app.

Using app

About 1 year

Total reviews

4

Average rating

5.0