All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2024

MIA ma répondue avec efficacité et professionnalisme merci beacoup

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Tiana was a perfect help for me today! Good job!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Good app! Thanks to Abby for helping me set up the app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Prompt response and fantastic support by Tiana and Maison.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Audrey and William were very helpful in fixing my order issue, big ty

Store

Solar

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Amazing customer and tech support. Shoutout to Tiana and Anivia! Definitely recommend.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

TIANA VON AVADA IST SUPER!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Piana was helpful with our questions

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 5, 2024

Great support provided by Linda & Avada Team.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 21, 2024

Okay, after a bad experience, they managed to help me in no time, so I'm changing my comment here. great and fast service by Tiana. Now my customers are able to see there invoices. thanks for helping!

Using app

7 days

Total reviews

3

Average rating

3.3

Developer Reply

Dear Realifestore store owner, Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction. At Avada, we strive to offer extensive support hours, with our technical support available from 8 AM to 2 AM (GMT +7) on weekdays and until midnight on weekends, while our customer support team is accessible 24/7 to address non-technical issues. We aim to cover as many hours as possible to effectively support our diverse customer base. We understand that there may still be instances where our availability might not meet everyone's needs, and we are continually working on improving our services. If you're willing, we would appreciate another opportunity to demonstrate the value of our app. We are committed to providing a positive experience and would like to invite you to reinstall the app so we can assist you further. Your feedback is crucial in helping us improve, and we hope to have the chance to better serve you in the future. Warm regards, Esther - Customer Success Lead

5 / 5 Share

July 16, 2024

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

I had an outstanding experience with the support team! Mia and Technician Toby were both incredibly helpful and professional. Mia guided me through the application with clear and concise explanations, making everything easy to understand. When I encountered a technical issue, Technician Toby stepped in and resolved it swiftly with his impressive expertise. Their combined efforts made my experience seamless. I highly recommend their exceptional service!

Store

Bewell

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2024

Je viens d'installer l'application qui à l'air plutôt bien et très pratique. Si vous avez une question vous serez très bien renseigné par le service client, comme Charles qui a su répondre très rapidement à ma demande et je le remercie fortement.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

Kevin from the customer support was really helpful. He helped me to customize the invoice with coding just how I wanted it. I can recommend.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

April 3, 2024

Store

MAYDAN

Using app

1 minute

Total reviews

4

Average rating

2.8

5 / 5 Share

March 22, 2024

hana was perfect

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Audrey and William assisted me well

Store

Ma boutique

Using app

6 months

4 / 5 Share

March 21, 2024

Bon aide technique mais trop de défaut pour une application aussi simple à la base

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 20, 2024

Très bon service, rapide et efficace. Ils ont réglé mon problème en un rien de temps

Store

Solem

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2024

Great Support "Audrey"

Using app

1 day

Total reviews

1

Average rating

5.0