AG Order Printer, PDF Invoices
Avada PDF Invoice / Order Printer app
Rating
4.9
feedback
909
chart
#665
All reviews
Rating Breakdown
Review RSS Feed
Sept. 20, 2022
Directions are sometimes translated in a confusing way and a bit hard to follow when just starting out. Abby at CS was helpful when I reached out.
Aug. 10, 2022
Their customer service is friendly, helpful, and responsive. I had the pleasure of being served by Hana today and she did a great job!
Aug. 4, 2022
Good app for invoices. Easy to set up. Amazing support. Abby helped me resolve a few issues real quick. More options to change the automated email design would have been 5 stars.
June 22, 2022
Great app! Free feature already very helpful. Excellent service desk. Shout out to Prakash, who helped me there
May 24, 2022
Using for invoicing. Would like the option to edit templates myself. However Prakash was kind enough to help me with the edits I wanted through the Support Chat. I was very satisfied with his help.
May 5, 2022
It's okay, some things could be better, f. e. it would be nice, if you can download more then 30 orders/invoices directly per one click one the page from avada. But the customer service from Drake was great!
March 20, 2022
App assez intuitive, le service client est très reactif merci à drake pour son écoute. Il manque peut être des guides plus détaillés sur le fonctionnement de l'app
Aug. 29, 2022
Support team is efficient and friendly even tho the app bugs sometimes they will try the best to help and provide solutions !
March 10, 2022
Esther's support was incredible. She addressed every question I had on the fly, fixing all of my problems in a matter of minutes.
March 7, 2022
great assistance by Marcus. Very competent and fast. Thank you very much for your help. I can only recommend
Feb. 15, 2022
Great form options, it would be nice if we could view more orders per page. Needed some help recently and support was super responsive and Fennec answered my question in like 2 seconds.
Feb. 3, 2022
Just want to thank Esther for helping make this app great! It helps me stay organized with all my orders. Just wish it was easier to edit some of the custom fields without help from Support. Luckily-with people like Esther on the job, changes can be made pretty quickly and my customers get professional packing slips with every order!
Feb. 8, 2022
"Fennic" & "drake " quick response , helped with all query's as required . regarding currency lay out and formatt good web site service
Hello, Thank you so much for your review on our app and customer support. I would like to have a more in-depth conversation to help you make the best use of this app . I just sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy
Jan. 18, 2022
Quick response from the support team and they created the Dutch templates I needed for me. Thanks a lot!
Oct. 28, 2021
Me ha servido para automatizar envíos de facturas. Lo mejor, la flexibilidad del CSS de la fra y el equipo de soporte, muy rápido
Oct. 13, 2021
App does not function correctly - if there is a change to the order it just adds the cost of the new item and does not reflect removed items. No response from developer on issue. ***Update - Changed from 2 stars to 4 stars*** After posting 2-star review , a flurry of activity from the developer ensued to rectify the issue. They were able to login under a collaborator account and fix the issue right away. It seems to be working now and I am revising my review.
Hello, Thank you for taking the time to leave us a review. I'm sorry to hear that you didn't have a good experience with our app. Our team has been checking on the issue for you with the highest priority. Please check your mailbox to get our update. We hope to have more chances to discuss things further. At AVADA we'd want nothing more than to have our app work flawlessly for shoppers and give you the best support service we can. Best regards, Daisy
June 24, 2021
We had some issues with the invoice format according to German regulations. Avada support was very helpful, thank you! After several iterations, we finally achieved the desired result. It would be great if one had more printing options, e.g. a certain period. The Yumbau team
Hi, Thank you for your review on our app. It really motivates us to provide better apps and service for you and other users 🚀 We have sent you a follow-up email. Please check your mailbox to get our plan about adding more printing options to the app. We hope to have more chances to discuss things further 🙏 Best regards, Daisy
Jan. 23, 2021
PARECE ESTUPENDA, LO único que no se como tener la plantilla en español y que en vez de invoice ponga factura y etc.
Hello, Thank you so much for your review on our app. I would like to have a more in-depth conversation to discuss these required features further. I sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy
Nov. 23, 2020
app is easy to work with, customer service is great, they helped me so quickly with the changes we wanted to make in our templates
Hello, We are so thankful as you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know Happy selling! Daisy
Nov. 13, 2020
Great app. A few teething issue but sorted very fast by brilliant and fast and helpful customer service. thank you