All reviews

Rating Breakdown

  • 5
    92% (599 ratings)
  • 4
    6% (42 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (637)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2022

Great app with a super support team. Abby did a great job helping me with all of my questions. Very dedicated and helpful. Thanks, Patricia

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

1) I needed help previewing my invoice, and there was a huge problem that Abby and Liz helped me out with so much! I got exactly what I needed, 10/10 experience. 2) I got in touch after hours with a huge problem with my invoices, I woke up and found that Fennic fixed it up for me! I'm so happy with their quick fix and work ethic. Thank you Fennic and the Avada team!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Easy to install and does just what it says. We can now provide a professional invoice to customers that they can print via pdf. Have been a long term user of app and have had little to no issues with app,

Using app

Almost 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

March 23, 2022

Very good app and amazing customer service! I hope they add other apps for marketing side :) But overall this is a good app <3

Using app

Over 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

March 22, 2022

I used this app to produce pdf invoices for customers and our own bookkeeping records. The app does what it's supposed to do and is easy to use. You can customise the templates you want to use. The admin interface is laid out in an easy to use manner and is almost idiot proof. Customer service is responsive through their in-app chat widget and deals with issues immediately. I had cause to contact Customer service to assist with set up and store verification and found Marcus could set me up almost instantly, he was courteous and very helpful. So far so good I would recommend this app to produce PDF invoices. We use AVADA's SEO optimiser so we have a high expectation on the quality of their apps from using them successfully

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

March 22, 2022

This app complements the whole system, Roger has been super helpful in assisting me to sort out the issues we face. Generally a good app, easy to use and convenient.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

March 21, 2022

Very good customer service, thanks ! It's an important added value compared to similar app. Many thanks.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2025

We had an issue with setting up invoice downloads and receiving them, and the support team was a lifesaver. She walked me through step-by-step. The support is top-notch. Thanks again to Tiana and the team, I’ll definitely be upgrading soon!

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

March 18, 2022

L'assistance est au top, l'équipe est très réactive via le tchat du site. Même sans parler anglais, on ne se sent pas seul ! Merci à Marcus !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2022

We use this app to send invoices to customers that want something different than what shopify sends. We had used it for testing and went over our 50 free invoices/month and couldn't print any for our customers. Drake was very helpful in fixing this for us.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

Avada PDF me permet de sortir des facture conforme. C'est outil pratique avec un très bon support réactif avec Marcus.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Excellente app, la version gratuite est top et le service client permet de nombreuses modifications et est très réactif. Je recommande chaudement !

Using app

About 3 years

Total reviews

20

Average rating

4.7

5 / 5 Share

March 15, 2022

This is a fantastic app with great customer service and support. Fennic, Esther and Liz were all very helpful and rectified my issues as soon as possible.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2022

Fantastic customer support, Fennic was superb, 5 stars, if only other companies had the same people, well done Avada!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

L'application aide beaucoup pour les sites français et merci beaucoup au support technique très disponible et efficace. Tony a été au top! Abby aussi!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2022

Marcus and Fennic are absolute stars, I did not think I could have the layout as I wanted, as I wanted the 20% Vat to be inclusive of the total price and he sorted this for me. I have read on forums this could not be done but he did it, I am very happy.

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 1, 2022

Amazing App! Amazing and super fast customer service over chat. They fixed my problem in few minutes and even help me with customization. I strongly recommend.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

March 1, 2022

It's great! Real nice and easy to set up. Not expensive and easy customisable. I'm using it for a big shop. Got good help from the customer service lady named Esther.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2022

Fantastic App for creating professional PDF documents. The customer support is awesome and helped me set it all up.

Using app

31 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Extremely well-done addon for Shopify. Suits well to our needs. Highly recommended to anyone who needs quality for their Shopify Store.

Using app

12 months

Total reviews

5

Average rating

5.0