All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2022

After a couple attempts Roger took the time to walk me through my problems and resolve them. Thanks again for your patience ! My clients will be very with their french invoices.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2022

Bon fonctionnement et super service client! J'avais besoin d'un détail sur la facturation pour nos clients, et Marcus y a répondu en quelques minutes:)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

Good app for invoicing. And thanks very much to Abby for the quick help with download invoices .....

Store

SO'CUP

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2022

Have evaluated AVA PDF invoice for 2 weeks now. Its so good it should be part of Shopify as standard. And if you are so unlucky to have an issue the support team is great, Marcus helped me out in no time. Top notch customer service

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

Great customer service! When performing initial set up, I reached out via the chat box, and Marcus was super helpful!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2022

AGAIN AVA PDF come to the rescue. I needed some fundamental changes making to my invoice template. Couldn't work out how to do it, asked in Chat Support and Fennic came to the rescue. 1 minute later it was done. BOOM. That's how you do it!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Great service, Jasmine from customer service really helped a lot to get done what we needed.Marten more circular

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2022

Great app works well and easy to install. easy to deal with support, thanks very much to Roger for your swift help

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

App is full. Custom supp is full. I dont have any problem with appadadadadadadadadadsadsadsadsasdccycycycyc

Store

Reyna

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2022

Excellent app, great customer service. We use several Avada apps and have found printing invoices in our brand colours a breze. Highly recommend

Using app

About 2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

March 29, 2022

Zero stars. This app is a scam. Claims 50 free pdf invoice prints, but when I go to print ONE, it demands that I upgrade to pay. Wish I didn't waste my time.

Using app

7 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, I am Jasmine from AVADA Team. I am writing this email to follow up on your experience with our PDF Invoice app. We’re sorry to hear you did not have a great experience with our app. Since we haven't had a chance to communicate before, please let us check the issue for you. I have just sent an email to your mailbox. Please help me check our message and solution to remove the app code. Many thanks for your collaboration and we hope to sort it out for you soon Best regards, Jasmine

5 / 5 Share

March 28, 2022

J'ai contacté AVADA pour un souci de paramétrage d'édition de facture et ils m'ont répondu instantanément. Ils sont à l'écoute de leurs clients et super réactif. Merci à toute l'équipe d' AVADA pour son professionnalisme.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2022

Well, All I can say is this is a great app, very easy to use. Fennic from the customer team has been a great support to us.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Great app with a super support team. Abby did a great job helping me with all of my questions. Very dedicated and helpful. Thanks, Patricia

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

1) I needed help previewing my invoice, and there was a huge problem that Abby and Liz helped me out with so much! I got exactly what I needed, 10/10 experience. 2) I got in touch after hours with a huge problem with my invoices, I woke up and found that Fennic fixed it up for me! I'm so happy with their quick fix and work ethic. Thank you Fennic and the Avada team!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Easy to install and does just what it says. We can now provide a professional invoice to customers that they can print via pdf. Have been a long term user of app and have had little to no issues with app,

Using app

Almost 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

March 23, 2022

Very good app and amazing customer service! I hope they add other apps for marketing side :) But overall this is a good app <3

Using app

Over 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

March 23, 2022

Very useful app, Easy to work with. Drake has helped me a lot. I would definitely recommend this app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2022

Really good customer service. Allows you to remove the branding in the free version. lots of customizable options

Using app

41 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2022

I used this app to produce pdf invoices for customers and our own bookkeeping records. The app does what it's supposed to do and is easy to use. You can customise the templates you want to use. The admin interface is laid out in an easy to use manner and is almost idiot proof. Customer service is responsive through their in-app chat widget and deals with issues immediately. I had cause to contact Customer service to assist with set up and store verification and found Marcus could set me up almost instantly, he was courteous and very helpful. So far so good I would recommend this app to produce PDF invoices. We use AVADA's SEO optimiser so we have a high expectation on the quality of their apps from using them successfully

Using app

About 2 hours

Total reviews

8

Average rating

5.0