All reviews

Rating Breakdown

  • 5
    92% (599 ratings)
  • 4
    6% (42 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (637)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2022

Experience problem this morning, contacted support Fennic and thinking to give it a day to solve it (that's how the other app work) in fact, they respond immediate and have it fixed immediately. First time contacted support for help and it was an amazing experience! And also I love the way it allowed us to customize the invoice template into the style matching our brand with very simple steps!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Great app, great support. Does just what we need for our site in providing the needed pdfs. Many thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Ich nutze diese App und wenn etwas nicht funktioniert, steht per chat sofort Hilfe bereit und mir wurde schnell und unkompliziert geholfen, Die App funktioniert gut und erfüllt unsere Erwartungen. Danke bisher für die positiven Erfahrungen und kann ich nur empfehlen

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Great support from staff! Helped me out to customize and adjust the different templates and responded super quickly.

Store

RACTV

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

thanks, Fennic for the quick response and the helpful information to solve my problem, he`s a good vibe person! well done avada

Using app

12 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 5, 2022

The invoice customization is super flexible, features are consistent and predictable, and support is prompt.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2022

This app is easy to use and maintain, thanks to Roger, Drake, Jasmine and Liz for helping me out fixing some setup quickly.

Store

Maxdry

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I was so frustrated to customize the invoice at our end, in the beginning. then The lovely team staff Jasmine and Fennic step in and provide wonderful assistance in an efficient timer manner. now everything is all fixed. The best customer service team I have ever seen. AVADA is the app you must have

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Needed some help changing some things in the invoice & Roger helped super quick and very friendly. great support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

I love the app. It does everything I need. I can set up the look of invoices the way i want. I can add a logo in it. I can export all invoices from filters for specific dates, or other filters. SO for now I love everything about it :) Fennic is the one that helped me in the app chat. thanks

Using app

12 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 30, 2021

Thanks for your help. Very useful application I'm using this app for customer invoices and helps me a lot.

Using app

36 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I really prefer this invoice program over the standard shopify invoice. much better customization options

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

I had several problems and with the support it's been solved was easily. Fennec was helpful and everything works.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

The app is great and the support is excellent. My experience with Fennic was great, he respond in seconds and helped solve my request.

Store

COOLor

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

We have been using this app for the past 3 months. Its easy and does the job! My customers have the flexibility to download their invoices on the go and this is certainly a time saver. Their support is top notch and we had the privilege to have Fennic supporting us on some issues and he had everything up and ready almost instantly. Thank you so much! We highly recommend this to all business owners.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Very happy with this app. When we started using AVA, we had some issues with our template not printing correctly after making some modifications and the team were very helpful in fixing this for us. Whenever we've since had issues I've reached out via instant chat and get a quick response and resolution. Thanks Roger for your most recent assistance!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

App is very easy to use to create invoices. Customer service excellent too- quick to respond and resolved any issues.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

I needed to add more information on our invoice for customers. Roger did exactly what I wanted and super quickly. Thank you!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

I installed this app to generate packing list and invoice. The invoice and packing list look amazing and professional. I submitted a ticket and it was resolved right away. Great customer support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Appli correct. Support très sympathique et efficace.

Using app

About 5 years

Total reviews

3

Average rating

4.3