All reviews

Rating Breakdown

  • 5
    92% (599 ratings)
  • 4
    6% (42 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 98% (637)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 29, 2025

Very fast support and an incredible time saver! Siel, Christian, and Nim, as well as the technician team, were so helpful in answering my questions and helping me customize our templates to meet our specific needs. Thank you for helping us serve our customers well.

Using app

About 4 years

Total reviews

16

Average rating

4.9

5 / 5 Share

April 7, 2021

I enjoyed using this app. Wish it can do more like to have more customization feature. Great customer support and fast response! Keep going :)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

The support is fantastic in all aspects. They respond quickly, they understand the requests and they make things happen. This app makes a much better looking invoice than in Excel and 1,000 times faster. Can't say enough about AVADA and this app. I have contacted them twice regarding formatting that I needed and all of the reps are on top of their game. Really great process, system, and App they have.

Using app

10 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 21, 2021

We use this app to automatically generate and email PDF invoices to our external warehouse. For that purpose, it is a very usefull app which I would most definitely recommend. Their support is also very responsive and proactive

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Excellent, really useful and full of customisation. Extremely helpful, present and patient support staff. Thanks for everything!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

Great! Easy to use for invoices needed for our customers. Clear and concise. Happy to be using this app.

Store

Monos

Using app

9 months

Total reviews

14

Average rating

4.7

5 / 5 Share

March 18, 2021

It is easy to use and is used to create delivery notes for my customers. Even if I contacted the team when I was in trouble, I got great customer support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Best free app ever for invoice, and by far. I've tried so many apps which are so complicated or didn't even work. And the customer service is incredible (thank you roger !), fast and efficient. Five stars deserved !!

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 16, 2021

I am using this app to generate invoices which I can share with my customers, the invoice is also customizable and you can add your company information and logo

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2021

Works great for printing invoices (that's all I use it for). The support team helped me swiftly when I had an issue with scent choices not appearing on the invoices. Good to go!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Marcus was an absolute legend,hands down the fastest response I have ever received from a support app. Well worth it and highly recommended.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2021

Although they have taken away the ability to customise when you're on the free plan, this app is awesome. It really allows my customers to get a professional tax invoice. BUT! The best part of the app is the customer service, I've needed a few things customised and the support team seriously does the customisation the same day, and if something isn't right they fix it and respond really quickly. AWESOME TEAM!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

This PDF invoice generator is great. Roger from Avada helped us customise the template to suite our European sellers, and even replaced it, when we deleted by accident. Install it today.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

We needed a few minor details changed on Our Invoices and Order forms, Jasmin and Fennic have been most helpful and efficient. The time it took to make these changes was unexpectedly quick. Thank you.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Great to be able to customize my packing slips and invoices. And when I needed help, the support team replied within two shakes of a lamb's tail. I'll have to invite them to my ferret's birthday party next month

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

I needed to tweak the template text to also show a Dutch VAT % rate and, in the case of no tax (orders outside of the EU), I needed a tax line to show that the VAT was €0 collected. Once requested, it was done within a day.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

I use this app for my small business in printing out invoices daily. Support was very helpful in getting my invoices set up exactly how I need them. Thank you so much for you help. Drake was super helpful and quick to resolve my issue.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2022

UPDATE: Got great service from Jasmine and Fennic May 2022. Needed an invoice template editing and they suggested a develpper needed to do it which is usually code for this is going to take forever, however i was pleasantly surprised to see it done in 30 mins. ORIGANAL REVIEW Shopify invoices are far too basic for an ecommerce system and do not deal well with Taxes. This app is brilliant and the service is exceptional compared to many of the other apps we used these guys go the extra mile for you and respond in very rapid time. Most impressed. Wish all apps were like this one.

Using app

Over 1 year

Total reviews

5

Average rating

3.6

5 / 5 Share

Jan. 18, 2021

I am using the free plan and am impressed with what is available. Their Customer Service is impeccable, very fast and efficient.

Using app

22 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 13, 2021

Also in the free version you can implement a download link in shopify order emails for the costumer to download the invoice! Very useful and great help team! I highly recommend! Auch mit der kostenlosen Version kann man einen Download link in die ohnehin von shopify an den Kunden gesendeten Emails einfügen. Alternativ eine separate Email mit der Rechnung als PDF. Funktioniert alles hervorragend!

Using app

9 days

Total reviews

7

Average rating

3.7