All reviews

Rating Breakdown

  • 5
    91% (836 ratings)
  • 4
    7% (66 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2021

That's always a pleasure to deal with a service that provides so nice and quick support. Thanks, Fennec, for the help! ;)

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

June 24, 2022

I wanted to print many orders for my business and Tony was a great support. He assist me until the end and ensure that all was set and find. Thanks for his support

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

The app is great and the support is excellent. My experience with Fennic was great, he respond in seconds and helped solve my request.

Store

COOLor

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Thank you very much Esther for your support and assistance The online support is helpful and quick!!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

We have been using this app for the past 3 months. Its easy and does the job! My customers have the flexibility to download their invoices on the go and this is certainly a time saver. Their support is top notch and we had the privilege to have Fennic supporting us on some issues and he had everything up and ready almost instantly. Thank you so much! We highly recommend this to all business owners.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Very happy with this app. When we started using AVA, we had some issues with our template not printing correctly after making some modifications and the team were very helpful in fixing this for us. Whenever we've since had issues I've reached out via instant chat and get a quick response and resolution. Thanks Roger for your most recent assistance!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

App is very easy to use to create invoices. Customer service excellent too- quick to respond and resolved any issues.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

I needed to add more information on our invoice for customers. Roger did exactly what I wanted and super quickly. Thank you!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

I installed this app to generate packing list and invoice. The invoice and packing list look amazing and professional. I submitted a ticket and it was resolved right away. Great customer support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Customer Service is excellent!! Love working with AVADA team! They immediately helped us resolve any issues we had and allowed customise the forms to look exactly how we wanted. Highly recommend!!!

Store

VIMHUE

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The app is very user friendly and can be customized according to our choice. And support team are quick to response on our question.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Drake at Avada has again solved all my invoicing issues and helped customize my template to our brands specific requirements. I couldn't be happier with their products and support! Fantastic APP that makes it so quick and easy to download invoices and packing slips for my customers!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Highly recommended! I love this amazing app with the best support ever. Thank you so much for the app and your help.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Es una excelente aplicación y la atención al cliente inmejorable, gracias a Emily y Tony por su ayuda.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

I have just started using this app and encountered a few questions, while the support has been amazing! All my questions have been addressed very promptly. Highly recommended this app!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Excellent customer service and solved our issue in a diligent and precise manner. Communication was great too - thanks guys!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

They are fantastic. Great help customising with not so easy requests. They have been quick, helpful and efficient. So far my best after sales experience in the shopify app store.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Fantastic app, exactly what I needed. Invoices created automatically, great template design and I can also print and save the invoice if needed. Amazing customer service they very quickly and efficiently solved my issues and added an option to download the invoice on the confirmation email from shopify. Great value too

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

This app makes it super easy for customers (especially B2B) to easily download a PDF copy of their invoice directly from their order confirmation. When I needed to have the company name of customers added to the invoice template, the developer promptly responded and made that change for me. Thanks for helping me streamline my business with this app!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

I have tried almost all of the invoice creator applications and none of them offers the same functionality (invoice mail automation), template selection, or the same quality of support.

Using app

2 months

Total reviews

1

Average rating

5.0