All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

Jan. 18, 2022

We needed a few minor details changed on Our Invoices and Order forms, Jasmin and Fennic have been most helpful and efficient. The time it took to make these changes was unexpectedly quick. Thank you.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Great to be able to customize my packing slips and invoices. And when I needed help, the support team replied within two shakes of a lamb's tail. I'll have to invite them to my ferret's birthday party next month

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Five Star APP for me. Have perfect Service! Quick Help! Thanks to Fennic, great Support. Minimum 100 characters

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

This has been so helpful getting our packing slip setup. The basic layout was just what we needed, we didn't have to make any major changes for our needs. I was able to include our order number barcode so my packers are able to easily scan with the groovepacker.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Very useful and complete plugin. Also allows to have all the customer invoices generated since the launch of its website. The support is also very reactive.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

I needed to tweak the template text to also show a Dutch VAT % rate and, in the case of no tax (orders outside of the EU), I needed a tax line to show that the VAT was €0 collected. Once requested, it was done within a day.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

I use this app for my small business in printing out invoices daily. Support was very helpful in getting my invoices set up exactly how I need them. Thank you so much for you help. Drake was super helpful and quick to resolve my issue.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2022

UPDATE: Got great service from Jasmine and Fennic May 2022. Needed an invoice template editing and they suggested a develpper needed to do it which is usually code for this is going to take forever, however i was pleasantly surprised to see it done in 30 mins. ORIGANAL REVIEW Shopify invoices are far too basic for an ecommerce system and do not deal well with Taxes. This app is brilliant and the service is exceptional compared to many of the other apps we used these guys go the extra mile for you and respond in very rapid time. Most impressed. Wish all apps were like this one.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 18, 2021

I am using the free plan and am impressed with what is available. Their Customer Service is impeccable, very fast and efficient.

Using app

22 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 13, 2021

Also in the free version you can implement a download link in shopify order emails for the costumer to download the invoice! Very useful and great help team! I highly recommend! Auch mit der kostenlosen Version kann man einen Download link in die ohnehin von shopify an den Kunden gesendeten Emails einfügen. Alternativ eine separate Email mit der Rechnung als PDF. Funktioniert alles hervorragend!

Using app

9 days

Total reviews

6

Average rating

4.2

5 / 5 Share

Jan. 7, 2021

This app is very useful to obtain invoices with my Shopify stores. Very clear, and a very good technical service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

It's very easy to get fully customized Invoices with this tool. And the best is the customer support, they are helping very quick to solve problems.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Should you need our support, please feel free to contact us at anytime. We are so happy to help. Best regards, Daisy

5 / 5 Share

Dec. 12, 2021

Avada has been able to help us customize anything we need. Aside from the App itself being very customizable and useful, the customer service has helped our team take it's use to the next level. They provide quick answers and expedite our requests. I highly recommend this app and company!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

There customer service did change the Shopify webshop invoice template to match our desktop software and they have done it for free. Great service !

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

Hello! I am using this app to easily and automatically drop on my logistics FTP the invoices for each orders. Indeed, we need to include them to the parcels we ship out of EU. It works perfectly. Had a little issue at first (maybe because of a certificate to validate at first) but it was quickly solved by Fennic. Now I can stop being annoyed with missing invoices that have to be checked and downloaded :). Thanks

Using app

Almost 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

Those guys are so helpful when it comes to customer service, they have helped me configure my invoices in order to comply with the French accounting laws. They were quick, on point and a pleasure to deal with (thanks Fennic, you star, and Daisy of course!). I recommend all the way.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

It’s an amazing app. The customer service is prompt as well. It took a while to get the invoice template to what I wanted but the developer was really good at making the changes I needed.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

super team répon super vite toujour la pour aider et tout est gratuit :) Sav super . application facile

Store

Verotex

Using app

25 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 14, 2020

I downloaded this app to create nice invoices for customer. I had plenty of changes and customization was needed due to Dutch requirements. Customer services always helped me to reach my needs and always replied ASAP with solution. Im delighted to use their services! No.1 customer service. Huge applause for them.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2020

I have used this app on two stores and it works great for us. The biggest plus for us is the help and support we get from the Avada team. They are fast, reliable and knowledgeable. Keep up the good work Avada. You guys are the best! Thank you for all the help.

Using app

Over 1 year

Total reviews

3

Average rating

5.0