All reviews

Rating Breakdown

  • 5
    91% (828 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2023

On my second tech support chat, Liz was able to help find the step I was missing in changing order templates very quickly, so that I could get a customer documentation they required right away. It was a perfect experience that took maybe three minutes. Having support right there in invaluable... thanks so much Liz! On my first tech support chat I found the AVADA app works pretty well. With the help of Juliana from technical support, I was able to get the documents I needed for customers up and running in very little time just working with her through the online chat. Great work Juliana!! You really provided excellent service... thanks so much!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 7, 2023

I had a problem with download and send invoices to my customers. Great support from Lydia today. She made my day ❤️

Store

Sheny

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

I would recommend this to all who owns an eCommerce website. Excellent app and really helpful and responsive customer service. Thank you to Sunny who sorted out my issue in no time

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2023

The Ava PDF Invoice Order Printer is perfect for our requirements. It's well priced, and the features it offers have been great for our business. I did encounter an issue with invoices for orders processed using the Volume Discount app, which was initially a worry. But the support team, especially Esther and Gideon, were absolutely fantastic. I heard back from them within 30 seconds of sending my message. With the help of my screenshots, they identified the code issue and had it sorted out in less than an hour. I was very pleased with their swift response and the high quality of customer service they demonstrated. I would definitely recommend Ava PDF Invoice Order Printer to any Shopify store owner looking for an efficient and reliable invoicing solution with a team that truly backs up their product.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Jasmine ve Tony çok destek oldu. Tüm sorunlarımızı hızlıca çözdüler. Çalışmak için uygun bir uygulama ve ekip. Herkese teşekkürler.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

Great app, works perfectly and does exactly what we need. Saves us time and money. They also have a great customer service, especially Esther, who helped me today to customize templates for our needs.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2023

Great support, I asked for an extra feature regarding different tax rates to be automaticly put on the invoice. They did this very fast and in the correct Dutch way so compliments to them.

Store

Bixxs

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2023

We just installed this app today but so far so good. Overall, easy to use and great customer service! I reached out to see if something could be fixed and received awesome help from Sunny. So far we recommend it!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

The customer support service was great, Hana helped me very quickly to solve my problem. Very professional! I recommend Avada.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

Snelle klantenservice en werkt zoals word beschreven. In eerste instantie even zoeken hoe het werk maar hierna geen probleem. Is het geld zeker waard.

Store

Flamt

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2023

Great app, very easy and simple to use. It helps to have quick invoices with great support from Emily and Gideon. Thanks a lot

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2023

Does the job, all good. customer support is quick and responsive (Esther and Tony) in case of issues. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2023

Service très agréable, rapide et sympathique. J'ai eu à faire à sunny personne très compettente a bien pris son temps pour m'expliquer. Je recommande vivement cette personne

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2023

I´ts Very easy to install, and customer support is super fast. Hana helped me inmmediately with my set up

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2023

c'est pour la 2ème boutique que j'utilise cette application pour 2 simples raisons, c'est très facile à utiliser et le support est là 24/7 pour répondre à toutes les questions. J'ai eu la difficulté de retrouver les notes de crédits et la personne de support, Juliana, était très réactif à m'aider. Merci Beaucoup.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 18, 2023

Just proceeded my first order. Everything works perfect. Really friendly and helpful support - thanks to Hana.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

Excelente aplicación, la atención al cliente es brillante, Abby me ha ayudado a personalizar las facturas tal como las necesitaba. Muchas gracias por su ayuda!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

Highly customisable automated emails is wonderful. And great tech support. Thank you Jasmine and Lydia for your help getting my email template just the way I wanted it. :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

Support is great! Honestly some of the best for any of the apps we've used. Also the app is pretty user friendly and does exactly what we need it to. Very reasonably priced too which is great.

Using app

About 7 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

June 19, 2023

Very friendly and helpful Support today from Hallyfe. Fast replies that can save a lot of time for you.

Store

Treso

Using app

4 months

Total reviews

2

Average rating

5.0