All reviews

Rating Breakdown

  • 5
    91% (815 ratings)
  • 4
    7% (64 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 11, 2023

Really handy features and fast great customer service.Very good customer service helped us solve many problems.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Avada is really easy to use, the support is extremely fast and polite and their answers are very accurate. I recommend!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Great app, Hana from customer service solved my problem very quick. I recommend! Its very easy to use and effective.

Store

Ruggiie

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

I already had installed avada for my german shop but there were still some questions. Hana was very helpful and fast replying to all new questions, the support is great!

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

Very helpful Tool, and great Support! They helped me within 2 Minute and the Support fixed my Problem really fast

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2023

Excellent customer service, also responsive. Very intuitive service. Thanks to Abby for her help. I recommend 100%

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2023

Client service on the top ! One proble, one solution in few minutes. Amazing experience with Sunny !

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2023

The support service is very efficient and fast. Thank you so much Esther for the help!! I just have started to use this application but at first glance it seems to be easy to use.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2023

Great time saver. It does a wonderful job for its cost. Very easy and intuitive to use and navigate. 100% recommended.

Using app

22 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 20, 2023

There are a few improvements to make (for example I had an issue with coupons messing up the invoice template), but customer support is wonderful. I was able to get some help from Jasmine & Tony who were very quick in fixing my issue. A big thanks to the team :)

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

The support at Avada is great. Esther was very friendly and quick to answer all questions! Thank you, Esther!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

Prakash from Avada support is a great consultant, he helped me very quickly and answered all my questions

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2023

Lydia was a great help for the set up of the app !! Quick and efficient help. Thank you so much !!!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Hana a été très réactive quant à ma demande. Elle a su répondre à mes attentes tout en étant très gentille. Je remercie Hana ainsi que l'équipe Avada pour leur disponibilité et leur aide.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

Nice customisation options and super quick Support Can really recommend this app, super useful and easy to use

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

Quick support and very easy and simple to sent up and use!! It is highly recommeded if you need to send the invoice to the customer asap.

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2023

Super helpful support staff. They managed to fix the display issues in our invoice in timely manner. Thank you Emily for the fast response.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

L'application permet d'intégrer les factures dans les mails Shopify. Le support est en anglais mais est très réactif et m'a aidé à configurer en quelques minutes seulement.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2023

So far everything is working well. Hope to see more advanced features updated in the future. Had a small problem setting up the automated emails, and Emily from the support team was nice and quick to help solve it. Overall it is recommended.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2023

Goed Service from Emily :) Needed some help with automation and she fixed it in a couple of minutes.

Using app

2 months

Total reviews

1

Average rating

5.0